Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-in Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Stainless Steel
Average customer rating
4.5
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
99
4 Stars
28
3 Stars
3
2 Stars
2
1 Star
7
86%of customers recommend this product.
(
56 out of
65)
Customer Reviews for KitchenAid - 24" Top Control Built-in Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Stainless Steel
Customer Rating
5
Beautiful look and features!
on May 6, 2025
Posted by: Dot03
[This review was collected as part of a promotion.] I had my last kitchen aid dishwasher 20+ years so for sure was hooked on this brand. I love the quality, new features and upgrades as well as it is SO quiet! I have only run it a few times but am very pleased with it!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on May 7, 2025
Posted by: Robert137
from Green Valley, AZ
[This review was collected as part of a promotion.] 3 rack DW. Top rack does not have stem holders for wine glasses. Videos show those holders for the top rack.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
It’s working great!
on May 7, 2025
Posted by: Pschamp
from Florida
[This review was collected as part of a promotion.] So far so good! After adding the included rinse aid, got the best drying results I’ve ever seen. Appreciate the space and minimal noise (and operating sounds)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Workhorse! Quiet & well made.
on May 8, 2025
Posted by: CKN.
[This review was collected as part of a promotion.] I've had this dishwasher for a month & it is a WORKHORSE. I had a Bosch DW and it felt cheap, parts broke & the racks would come off the tracks on the regular. The Kitchen Aid is tough.... it feels vey sturdy, its cleans VERY well, it's quiet & the configuration of the racks is great. It fits a ton of big bowls, platters, wine glasses on top of the usual items. I highly recommend this product
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works great!
on May 13, 2025
Posted by: Lala54
[This review was collected as part of a promotion.] Love how quiet it is! It does an amazing job cleaning the dishes!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Poor drying
on May 16, 2025
Posted by: Hyball
[This review was collected as part of a promotion.] I bought this about one month ago. It does not dry the dishes
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Media Team, Customer Service, May 21, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 724693.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
not impressed
on May 19, 2025
Posted by: LosG2525
[This review was collected as part of a promotion.] I have had it for less than 2 weeks and still haven't been able to run a load because I hasn't run since, I got it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Media Team, Customer Service, May 21, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #725570.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #725570.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good Features!
on May 19, 2025
Posted by: PamJeff
from Texas
[This review was collected as part of a promotion.] Had a previous Kitchenaid dishwasher for 8 years and loved it. We opted to get a new one after issues with water input instead of fixing old one. We use HOT WASH AND SANI RINSE religiously for every cycle. This cycle on the old one ran-for about 5 hours and this one seems to also. This model also had those features and was on sale. Love the buttons visible on the outside when closed and silverware baskets hold larger handled items. On this model the only way to tell what cycle the D.W. Is currently in is to look at the buttons. They have a light . Old one had a small bar with washing, rinsing, drying etc and I really like that feature.Three tier baskets are interesting to get used to. Plates and small plates don’t stand up well in this model. I did consult the online placement guide. We tried raising and lowering the middle basket but that creates an issue with the water jets hitting dishes. Sometimes something on the top tier may not get 100% clean. I’m not sure the water gets as hot as I was used to but it may just be better insulated.I’m not sure I would purchase 3 tier trays again. Just my preference. We can hear it a bit more than our last dishwasher but it is just slightly when the dishes are being washed and the door is a bit more flimsy than our previous door, maybe that’s why we hear it a bit more. It closes well and does not seem to interfere with function. Love the less fingerprint finish!I am comparing it to our 8 year old Kitchenaid DW which we loved and it served us well. I hope this one will too. It is just my husband and I mostly so we rinse dishes well and wash every 2-3 days. Overall we are happy with our new dishwasher and it had the features we wanted,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com