Customer reviews from BISSELL Homecare
BISSELL - CrossWave® OmniFind™ All-in-One Multi-Surface Cleaner - Black/Titanium
Average customer rating
4.4
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
24
4 Stars
18
3 Stars
2
2 Stars
1
1 Star
0
93%of customers recommend this product.
(
42 out of
45)
Customer Reviews for BISSELL - CrossWave® OmniFind™ All-in-One Multi-Surface Cleaner - Black/Titanium
Customer Rating
4
Great wet vac!
on September 13, 2024
Posted by: Emily K
from Minneapolis
Verified Purchase:No
This vacuum did a great job picking up dirt and hair on our hardwood floor! I love the light, it's very helpful to see areas that I've missed. The vacuum doesn't spray the solution out, it is part of the brush which is nice because it doesn't get all over the walls. I would say it picked up 90% of the dirt and hair on the first pass. We have a German shepherd and a golden retriever so loooots of hair and muddy pawprints. It cleans itself for the most part and is easy to take apart for a deep clean. My only complaints are it's a little loud, and the solution bottle does need to be filled with each vacuum job (about 15 min). It's a great tool to do combine both vacuuming and wet mopping - thank you Stellar Product Testing Panel for letting me try this!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I love this floor cleaner!
on September 19, 2024
Posted by: Tanaucka
from Indianapolis, IN
Verified Purchase:No
I absolutely love this floor cleaner! I received this product as part of a promotion and expected that there would be a sacrifice on quality in order to have as many features as it does. I was pleasantly surprised! I have 3 cats and 2 kids, so our floors are pretty much always dirty with food crumbs, spilled drinks, and pet hair tumble weeds. I was very impressed with the quality of it's vacuuming and mopping features. This vacuum works better than some of the other more expensive products I have used. The headlights help to make sure that I don't miss any stray cat hairs floating around. I also love that it has a separate tank for used water, so I'm never spreading dirty water around my floors. I think my favorite feature has to be its self-cleaning cycle. Vacuum brushes always get so tangled with cat hair (we have long-haired cats). I really dislike having to manually get all the hair and junk off the brush roll. I don't have to with the CrossWave OmniFind because it does it itself!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Something I did not know I needed
on September 15, 2024
Posted by: Alex
from San Jose, CA
Verified Purchase:No
I absolutely loved this product! Initially, I wasn't sure how to use a wet-dry vac since I had never used one before, so it took me a little time to get familiar with the setup. However, once I did, it became a must-have for my cleaning routine. A big thanks to the Stellar Product Testing Panel for providing me with this vacuum. With a small family, a dog, and constant activity around the house, there are always small messes to clean up. Whether it's crumbs, pet hair, or dust, this vacuum handled everything with ease. One of my favorite features was the high/low beam lights. These made such a difference! I could see dirt and debris I normally would've missed, especially in darker corners of the house. No more guessing if the floors were clean-now I could actually see the results as I went along. For someone like me, who sheds a lot without even realizing it, the vacuum's ability to pick up hair was amazing. And the tangle-free brush roll? What a lifesaver! No more having to sit there cutting hair out of the bristles with scissors. That alone made it so much more convenient compared to other vacuums I've owned. I was impressed with how versatile this wet-dry vac was. I could seamlessly move from tile to hardwood floors, and even area rugs, without worrying about changing settings or attachments. It's lightweight and easy to maneuver, which made tackling different surfaces in the house effortless. The suction power was pretty solid, although I did feel like it could've been a bit stronger for some larger debris. That being said, it still managed to pick up things I didn't even know were on the floor, which was surprising and satisfying. The wet function also worked really well, especially for cleaning up small spills or sticky messes, though for tougher stains, I did have to pre-treat the area a bit. But that's fairly common, and it didn't detract from the overall effectiveness of the vacuum. I appreciated that it worked as a true multi-purpose tool-drying floors,
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Such a timesaver! Useful for any parent or pet parent
on September 17, 2024
Posted by: tnmama_2024
from Tennessee
Verified Purchase:No
Love this wet dry vac. With two kids under 3, a giant dog, and a cat, our house gets dirty. (And we never have enough time!) We vacuum often, but didn't mop nearly enough - until we got this! The first time I used it I was floored by how dirty my floors were. The water was filthy. Like...filthy. Impressively filthy. It's satisfying to see! The design of the machine is really smart - it has a dirty water reservoir as well as a clean water reservoir, so you can rest assured you aren't just wiping dirt around. The dirty water side has a filter, too, so it's easy to lift out debris before dumping the liquid out. The tangle-free brush roll was pretty impressive, too - it made it through all the pet hair and my hair without getting stuck. I really loved that it is cordless - the battery lasts plenty long to do all my hardwoods, and it's easy to move around quickly without having to rearrange or re-plug a cord when I go from room to room. The headlight was a nice feature that grew on me. At first I didn't think it would be that helpful, but with the headlight, I didn't need to turn on as many lights in my house - it helped me see what I was doing and made me confident I was getting all the dirty bits. Overall it was a big time saver for me - one tool that did all the jobs. It vacuumed up dog hair, the food my baby threw during dinner, AND it mopped?? Wow. The only con is that you do need to clean it some afterwards. It has a power clean mode that does a lot for you and only takes 45 seconds, but to keep it from getting gross, you need to set the parts out to dry. Getting the machine, I'd heard friends complain about this aspect of their wet dry vacs so I knew it might be a little bit of a pain. Overall though, it's not bad, and it's so much easier and faster than vacuuming and then mopping. Thanks to Stellar Product Testing Panel for providing this wet dry vacuum.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Love this machine!!
on September 12, 2024
Posted by: Texas Julie
from New York
Verified Purchase:No
Is it weird to love a vacuum? Call me weird then, this vacuum is GREAT. Does it all, super efficient, a great compact size, the lights make finding and eliminating dirt and mess SO SIMPLE!! Overally this baby makes things so much easier - we love it!! So glad to be a part of the Stellar Product Testing panel - this one is a total keeper.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
My New Favorite Cleaning Tool
on September 12, 2024
Posted by: Mrsmgerwitz
from Staunton, VA
Verified Purchase:No
TL;DR- A handy machine that provides a solid clean, but is annoying to clean out afterwards (but that comes with the territory). I had been considering a wet-dry vac for a while and was very excited when I received the CrossWave OmniFind to test for the Stellar Product Testing Panel. Out of the box, I thought the machine was sleek and seemed solid, without being really heavy. It was simple to assemble, and the quick guide gave a good overview of how to operate the machine. I had it up and running in no time. The good: The OmniFind is fairly maneuverable and does a good job getting right to the edges of things. The headlights are a nice touch to ensure you hit all the right spots. The battery charge is sufficient to clean my entire small house (975sqft). The suction seems good- it picks up pet food and cardboard pieces from my cat scratchers better than my other vacuum. Overall, my floors looked good after using the OmniFind. My favorite thing- the tangle-free brush roll. I have long hair, but saw no hair at all wrapped around the brush roll. The bad (or not-so-good): Where the brush roll sits is taller, so the OmniFind is not the best at cleaning under things. The water tank is on the small side, so I run out of water at some point if trying to clean my whole house. Also, there is no indicator light for this, so you have to either check the tank, or notice that the floor doesn't look wet. I once forgot to install the tank after filling it and was still able to run the machine- I only realized because the floor wasn't wet at all. The ugly: Cleaning the machine after use is gross. I anticipated this, and it was my primary deterrent from purchasing a wet-dry vac. Just imagine all the dust, dirt, and debris you normally vacuum up all mixed with water that you have to empty out. In summary, I think the OmniFind is a handy machine to easily maintain clean floors and is perfect for someone who wishes they mopped more frequently.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Disappointing Wet/Dry Vacuum
on September 10, 2024
Posted by: nycalmond
from Atlanta, GA
Verified Purchase:No
I have a home with mixed flooring, 3 children and 2 pets. I was very excited about the opportunity to try the Cross Wave Omni Find wet/dry vacuum. I received this wet and dry vacuum from the Stellar Product Testing Panel. I became skeptical when reading through the steps to set up the vacuum and more frustrated when I tried to use the vacuum. You can only use the soap products sold by the company, which is frustrating to me if I want to do a quick clean with water and vinegar. I went to use the wet feature of the vacuum and it puts out more water when going forward than it sucks up when pulling back. The result was a streaky looking floor after the water dried. On carpet, I found that the vacuum did not quite absorb as much water as I would like after cleaning. Then, when time to clean up, there is a canister and filter to be cleaned. I found overall that the work to use the wet/dry vacuum and to clean and store it properly was not worth the effort over vacuuming and mopping the floor. I do think it is convenient to have the wet/dry function in one machine for multiple floors. I did not like that I could not isolate and just use the dry vacuum alone for a quick pick up. The lights are a nice feather and make it easier to see the areas that you are cleaning. It would be ideal as a machine if it could replace multiple appliances, but it does not remove the need for a dry vacuum and is rather large to add to my pantry.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, September 13, 2024
This model is not designed for use as a dry vacuum or for use on carpet. It's meant to be a cordless vacuum and mop in one for wet cleaning your sealed hard floors. If we can help with any issues you're experiencing, please reach out to us at support.bissell.com. Here's a link to the product page for more info: https://staging-www.bissell.com/crosswave-omnifind-all-in-one-multi-surface-cleaner-3967F.html#product-specs-anchor
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Versatile floor cleaner
on September 15, 2024
Posted by: MinionsMama
from Charlotte, NC
Verified Purchase:No
I received this vacuum as part of the Stellar Testing Panel. It's pretty impressive to show you just how dirty your floors really are. It's impressively light for what it does. To get the negatives out of the way, I will say that it can feel cumbersome to clean but it really isn't, it just takes a few extra minutes. (which it should when you think about what it actually does. ) I love being able to switch between floors without having to own another machine. Seeing this thing vacuum up the entire contents of a sippy cup and Annie's bunnies simultaneously was pretty awesome. It is incredibly convenient to be cordless and fully charged every time I use it. (I use it twice a day on the entire downstairs) The high-beam and low-beam lights were an excellent addition. I didn't think I would care about them at first, but I was impressed with all the areas I could clean without moving furniture since I could actually see. This vacuum has replaced three vacuums for me, which excites my husband because it gives us much-needed closet space back. Overall, this thing is a great time saver when cleaning and wanting it a little extra clean. A must-have for a busy (and apparently dirty) household!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare