Customer reviews from BISSELL Homecare
BISSELL - CrossWave® OmniFind™ All-in-One Multi-Surface Cleaner - Black/Titanium
Average customer rating
4.4
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
24
4 Stars
18
3 Stars
2
2 Stars
1
1 Star
0
93%of customers recommend this product.
(
42 out of
45)
Customer Reviews for BISSELL - CrossWave® OmniFind™ All-in-One Multi-Surface Cleaner - Black/Titanium
Customer Rating
3
Great concept but missing some key features
on September 10, 2024
Posted by: ACC24
from Holland MI
Verified Purchase:No
I was very excited to receive the Crosswave OmniFind as we have a messy household including an elderly dog with frequent accidents and a toddler with lots of meal time messes. When I opened the product and set it up I was pleasantly surprised with how lightweight it was with a streamlined design, easy to follow directions and my favorite part-self cleaning! I immediately put it to use and here is what I found: -The food messes were easier to clean if they didn't have large chunks (for example, yogurt, oatmeal, sauces etc). Larger chunks of food didn't always get sucked up the first time and required additional cleaning. -Pet accidents were my favorite to clean with this as it made it so easy and made me feel like it was cleaned up well. The key to this is to make sure you clean out the vacuum well after with the self clean option and also emptying the dirty basin. -While I liked the clean and simple design one of the biggest problems for me was the lack of control over the flow of cleaning solution. If you push forward cleaning solution comes out and if you push backward it sucks the solution and mess up. This meant that I had less control over how much water I wanted to use. I would prefer a button to push the solution out as needed. -Another thing to be aware of is that this works best on NEW messes verses anything stuck on the floor. There is little to no scrubbing involved and don't expect to clean up those dried up messes from food. -Overall I think this product works well for certain purposes but for me does not replace both a more heavy duty carpet cleaner, a vacuum or a mop for the floor. I use it often but it does not replace other cleaning products which to me is a downfall-I would love to simplify machines rather than adding to them! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, September 13, 2024
Thanks for your feedback. We do have other CrossWave models with a trigger for releasing spray. If we can help in the future, please don't hesitate to reach out at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
My new go to cleaning gadget
on September 10, 2024
Posted by: J.Torres
from San Antonio, TX
Verified Purchase:No
I have two pets and a toddler and somehow I haven't touched a mop in weeks. The Crosswave OmniFind is the most convenient tool in my cleaning arsenal right now. I have dark flooring so the lights really help me ensure I haven't missed a crumb, hair, or grain of sticky rice. My dog, cat and I all have long hair and we are shedders but that hasn't been a problem for the tangle free brush, especially with the self cleaning cycle. I do need to clean the hairs off the plastic cover but it's quick and easier than emptying my regular vacuum. The wet/dry combo has made my daily cleaning easy and lets me feel confident about my little one walking and crawling around on the floor. The only real complaint I have is that the vacuum head is a bit tall so you have to move furniture in order to clean under things but other than that it moves around smoothly and has some great cleaning power. It's rather satisfying to see and empty the dirty water compartment and the filter and hair catcher come in handy so you can remove debris from the water before dumping it. I was initially worried about having to buy the cleaning solution but we have yet to run out even though we use it at least once a day. Overall, since I received the product through the Stellar Product testing panel, cleaning has been a breeze and even my husband enjoys cleaning with it.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Useful and Helpful
on September 14, 2024
Posted by: Dado3
from Denver, CO
Verified Purchase:No
I received this Crosswave OmniFind as part of the Stellar Product Testing Panel. I was excited to test this product out. From the box, it was easy to assemble and quickly get started. I like that it's cordless, simplistic, and versatile across different types of flooring. I did find the instructions (even the quick-start instructions) a bit confusing and unclear on methods and applications of how to use the product. Even the box's graphics seemed a bit confusing. From a performance perspective, it operates well. The beam light on the front tells you exactly where to go, illuminating things that I wouldn't otherwise know was there. The vacuum glides and turns effortlessly where needed, particularly transitioning between a rug and a hard flooring. To be honest, it does not do great getting into tight spaces as the stick/handle does not drop low enough to slide underneath furniture. The brush roll does a fantastic job of grabbing and sucking up debris on hard flooring, whereas we've had trouble with previous vacuums of simply shooting debris across the floor. Overall a great tool for quickly cleaning multiple types of surfaces.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Where has this been all my life?!
on September 10, 2024
Posted by: Ash
from Apollo beach, FL
Verified Purchase:No
I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel. Holy smokes. This vacuum has changed the way I clean my floors. I have been using. Spin mop for the last few years and I thought my floors were clean. Using this for the first time I was blown away by the amount of dirt that was picked up. The tile even felt clean on my Feet. The actually vacuum is really easy to use and figure out. And it self cleans. That has been a huge benefit because I have dogs and kids and the thought of having to clean this each time was a little daunting. But the self clean actually leaves the brush head really clean. The lights have been useful to see the extra dog hair on the floor. The only thing jnwishnincoikd change when it comes to pets- when you are vacuuming and mopping dog hair, sometimes the dog hair just gets wet and won't vacuum up. So wish there was a dry vacuum setting for the bigger hair clumps. But overall that's not a big deal. I think the best past that has changed the way we clean- is you can clean up dog messes or kid messes without needing to grab towels first. We have an older dog who has started to have accidents. I've been able to vaccum and mop and sanitize all in one motion. I have talked about this mop with all my friends with kids. It's also so satisfying to see how much dirt this really pick so and cleans. I've started using it daily.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
A great product for pet owners and parents!
on September 11, 2024
Posted by: Itzafezookie
from Pennsylvania
Verified Purchase:No
Thank you, Stellar Review Panel, for sending me this product to test! It has changed the way I clean my home for the better. The Crosswave OmniFind does just what it's name says, it "finds" the little pieces of dirt, crumbs, hair, and litter that you didn't know existed. I thought my floors were clean before but now, I can see way more on my floor than I thought. To make it even better, I only need the one tool to do the majority of the floor cleaning. It vacuums the crumbs up while also mopping the floors and also goes from hard floors to rugs with a push of a button. That has saved me cleaning time! The lights on the OmniFind are the shining star! My floors are oak and everything blends in with them. You can't see crumbs or hair until you shine a light on it. The minute I started using the OmniFind on my hardwood floors in the hallway I noticed the cat litter, hair, and random debris that was on the floor. Beforehand the hall looked pretty clean. With three cats, I was concerned about hair getting caught in the brush, however, we haven't had any issues with hair getting caught in the brush at all. The cleaning cycle that you run after putting it back on the charger also helps clear off any additional hair. I love the versatility of the Omniwave. We can use it for everything from the snack crumbs our toddler leaves behind to sanitizing the hard floors after our cat, who has medical issues, has an accident on the floor. I am so thankful for this product. It has made cleaning a lot easier.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Crosswave OmniFind is fantastic!
on September 11, 2024
Posted by: D
from Raleigh, NC
Verified Purchase:No
Thanks to The Stellar Product Testing Panel I tried the Crosswave OmniFind. I thought this product was a huge upgrade from the previous Crosswave. Our floors are always a disaster as a 4 dog household, with various foster dogs and cats coming in and out, plus 2 children. The OmniFind is the easiest Wet/Dry Vac I've used. It picks up debris wonderfully (with 4 dogs, a quick vacuuming to get the insane amount of dog hair is helpful but it does a decent job getting dog hair if I haven't had a chance to run the vacuum). It did an amazing job cleaning my bathroom floor with cat litter scattered about. The high/low beams are a fantastic addition, they show a significant amount of debris I might otherwise have missed. The OmniFind is incredibly easy to assemble, charges quickly is lightweight, and very easy to maneuver. The self-cleaning feature is fantastic for days I don't have a chance to do a deep cleaning on the machine, but taking it apart to clean is not a huge hassle. This has been a huge help in my home.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Grime Finder
on September 11, 2024
Posted by: Alerrtx
from Austin, TX
Verified Purchase:No
I was so excited to try the Crosswave OmniFind as part of the Stellar Product Testing Panel. I love the idea of a wet dry vac and this guy doesn't disappoint! The power this cordless vac has is impressive and it is satisfying to use. If you get a kick out of seeing what comes off the floor. Not only does the Crosswave OmniFind highlight the hair, fluff and dust you didn't see with its super bright headlight, it also lights up the clear brush cover so you can see the dirty water getting sucked up into the dirty tank. Dust bunnies cannot hide and hair doesn't tangle on the spinning brush. I even leave the lights off so the headlight can show me everything. The tanks are easy to remove and replace and it even has an indicator light when the dirty tank is full. Kids, pets, life- this little vac has you covered. It is easy enough to pull out for spilled coffee and the battery last long enough to run through my 4 bedroom house. One thing you don't want to forget is cleaning. The Omnifind has you covered there too. The cleaning cycle is intense and clears out the path of the water it pulls off the floor. The debris catcher separates the solid from the liquid dirt and I just take it outside to hose out what is left. The clear brush cover comes off easily and I just give it a quick wipe. The only limitation is lack of edge reach under cabinets and near walls.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Surviving Kid Spills and Pet Hair Fiascos
on September 13, 2024
Posted by: careneeole
from St. Louis, MO
Verified Purchase:No
I recently tested the Crosswave OmniFind Wet-Dry Vacuum through the Stellar Product Testing Panel, and it's been a game-changer. With three kids, two cats, and one dog, my home is constantly messy, and this vacuum has made cleaning much easier. Overall Impression: The OmniFind's sleek design and sturdy build impressed me right away. It feels durable and reliable, fitting seamlessly into my cleaning routine. Impact on Cleaning Routine: This vacuum simplifies cleaning by handling both wet and dry messes effortlessly. From spills and pet hair to everyday dust, it covers it all without needing extra tools. High/Low Beam Lights: The high and low beam lights are a fantastic feature. They light up dark corners, making it easy to spot and clean hidden debris, greatly improving my cleaning efficiency. Tangle-Free Brush Roll: The tangle-free brush roll is a standout. It picks up debris without clogging from pet hair or fibers, which is ideal for a busy household. This reduces maintenance time and ensures consistent performance. Versatility: The OmniFind excels in versatility. It transitions smoothly between rugs and hard surfaces, making it a versatile tool for various cleaning needs. Ease of Use and Maneuverability: Using the Crosswave OmniFind is straightforward. Its ergonomic design and smooth-rolling wheels make maneuvering around furniture easy, and the intuitive controls are user-friendly. Suction Power and Cleaning Performance: The suction power is strong, effectively handling both wet and dry messes. It picks up fine dust and larger debris without issues. In summary, the Crosswave OmniFind Wet-Dry Vacuum combines power, versatility, and ease of use. It has improved my cleaning routine, and I highly recommend it for a more efficient and thorough clean.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare