Customer reviews from BISSELL Homecare
BISSELL - CrossWave® OmniFind™ All-in-One Multi-Surface Cleaner - Black/Titanium
Average customer rating
4.4
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
24
4 Stars
18
3 Stars
2
2 Stars
1
1 Star
0
93%of customers recommend this product.
(
42 out of
45)
Customer Reviews for BISSELL - CrossWave® OmniFind™ All-in-One Multi-Surface Cleaner - Black/Titanium
Customer Rating
4
CrossWave OmniFind for the win!
on September 12, 2024
Posted by: Labscientist57
from Pennsylvania
Verified Purchase:No
I needed a reliable floor cleaning solution for work, as our laminate floors were not being cleaned regularly by the janitorial staff. I wanted something quick and easy to keep my workspace clean and sanitized. A wet and dry vacuum seemed like a good solution. CrossWave OmniFind for the win! I like the simple design with intuitive controls and snap-in-place clean and dirty tanks. Its cordless convenience and handy charging station make it incredibly user-friendly. My coworkers often borrow it, and it only takes about 30 seconds to explain how to use it. The front light is a nice touch, as it helps illuminate the floor ahead. The suction power is excellent, a significant advantage over other methods that leave floors wet. Pros: lightweight, quiet, cordless, convenient charging station, good battery life, self-clean feature Cons: does not clean the edges between the floor and wall very well Tip: use hot water in the clean tank. It does not have a heating element like a steam mop. Note: I had the opportunity to test this wet and dry vacuum thanks to the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great Version Of The CrossWave
on September 14, 2024
Posted by: KaylaPopp
from Rushville, IN
Verified Purchase:No
I really enjoy this CrossWave OmniFind! It does an amazing job picking up things that are on the floors that are hard to see & hard to get up with a regular broom & or mop like pet hair! When I was chosen as a panelist through Stellar Product Testing Panel to receive this product in return for my honest feedback after using it for a few weeks, I had just moved into a new 3000 sq ft home, with mostly all hardwood floors so I was ecstatic that I would have this wet vacuum & mop all in one to help keep all those floors clean. The day I received it was the first day of living in the new house & to me the floors looked clean but I decided to try this OmniFind out because I was so curious to see how it would operate. I filled the tank up with the cleaning solution that came with it & water to the correct lines, & ran it until it was empty and I was blown away by how dirty the pickup water tank was. I quickly found the floors weren't as clean as I thought and could see. This OmniFind had picked up so much dust, debris & pet hair that wasn't really noticeable to me. And cleaned the floors to the point they were actually sparkly clean and shining afterwards. It was then that I realized how much I had been needing one of these in my life all along, because I have small children that play on the floor so I do my best to keep it clean & this machine cleaned it beyond my capabilities with a regular mop and broom/vacuum. The only thing about this OmniFind that I would change to make it a 5 star product would be to add a "Turbo" button or similar to make the cleaning more powerful for tougher messes. So it does only operate on one mode for hardwood & one mode for area rugs. There isn't any way to make it work harder on tougher messes. But like I said, it did amazing in cleaning my floors on the one mode it runs on. The area rug mode kind of confused me. I would fill the clean water tank with the solution and water to the correct lines, and run the machine on my area rugs until the
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great Vaccum / Short Battery Life
on September 14, 2024
Posted by: Static.Chris
from Gilbert, AZ
Verified Purchase:No
This was received for testing by Stellar Product Testing Panel! So I've had this vacuum for about a month now and it's great for what it does. If you have pets this is definitely a go to product. I have 2 dogs and 3 kids and this vacuum definitely cleans up after them. Whether it's dog hair or messy spill ups, this does the job of cleaning it up. With it being wireless as well, it makes it an even more versatile vacuum. I love the fact that this can clean both dry and wet messes without having to change out any accessories. My only gripe with the product is the battery life. With it being wireless, it does run off battery. However the battery lasts approximately 15/20 min before I have to plug it in to charge. I have a 2200 sqft house and if I used this to regular vacuum, I'd probably only get 2 rooms cleaned with the battery life. If the battery life was better, I would give it 5 stars but because of that, I think it is still worth 4. Overall a great vacuum for any situation!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Satisfyingly gross
on September 13, 2024
Posted by: BusyMomof6
from West hills c
Verified Purchase:No
I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel. A little background. I have 1 very shed worthy dog, a tortoise, bearded dragon, chickens (outside obviously but imagine the dirt that gets tracked in), 4 kids with the youngest being 1. We are a busy household. Having this all in one vacuum is convenient. I've been wanted to find a way to clean my area rugs. I run the automatic vacuum like 2x a day but it doesn't seem to catch everything, hand vacuum daily, and mop once a week. This wet vac is nice because I feel like I'm able to clean my rugs and the floors at the same time. When there's a spot on the hardwood floors I do have to go back and forth to get it out and sometimes it doesn't get it out, but for the most part it cleans pretty efficiently. The amount of hair it collects is impressive. It is satisfying to see how gross the water is. Clean up is fine but minor tedious. You have to empty the contents and lay out to dry. Then put away later. It is quiet so definitely doesn't disrupt the baby when napping. It does need a special solution. Overall I really like it. It picks up dog hair pretty well. Better than the standard robot vacuum and hand vacuum. I use this once a week for a deeper clean and love it. It's pretty satisfying.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Does not get up water
on October 17, 2024
Posted by: Y6kei
from San Diego
Verified Purchase:No
I got this product thinking it was going to be better then the cordless max but it's isn't I am displeased with the product sucks up water when I move it forward but not when I moved it back suction only works when moving forwards found out it a flaw with the design of the machine
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, October 20, 2024
Thanks for your feedback and we're sorry you're having suction trouble, but it does suction on forward and backward passes. We're happy to troubleshoot any issues you're having with your CrossWave. Please reach out anytime at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great wet-dry vacuum for pets!
on September 12, 2024
Posted by: ShelbyK
from St. Louis, MO
Verified Purchase:No
I received this wet and dry vacuum from the Stellar Product Testing Panel. I have two large dogs that shed a fair amount and I was very excited to give this product a try. Overall, I think that it's an effective wet-dry vac and it is very convenient to use. I keep it set up on the charging station for quick spot cleaning. If I let things go too long, my main floor is full of dog hair tumbleweeds, but this vacuum has made it so I can keep those at bay. I like that it is battery-powered so that I can just run it really quick and there's less frustration in setting up the vacuum and moving room to room. The battery has plenty of charge to hit my whole main level in one go. The lighting feature is really nice and made it easy to see what I needed to clean and if I needed to hit a spot again. It maneuvers really easily around my awkward corners. The cleaner works well and I like that it came with appropriate cleaner for multi-surface. The suction power is pretty good--it does not pick up every single hair but I think you can only tell that because of the high power lighting. As soon as the cleaner dries and I look at it under regular lighting, the floor looks pretty darn good!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Lot of power in a easy to use lightweight powerhouse
on September 13, 2024
Posted by: SierraTango
from Austin TX
Verified Purchase:No
Primarily, I would like to thank the Stellar Product Testing Panel for providing me with this wet dry vacuum to test out in exchange for my honest review. cuts cleaning time in half because I can mop and vac at once, though if I'm honest I probably clean twice as much with it just because it's so easy. house is cleaner for my family. design is great, sleek looking, the only change I would make is a handle that extends. at 5'4 the height is perfect, but my spouse is 6'3 and it's a little short for him. The lighting design on the product makes a big difference in cleaning, you see every fiber. I have a German shepherd and put this thing through the wringer with testing and did not pre vacuum just to give it a fair assessment. We have LVP throughout our downstairs with a couple of area rugs. The result great, I used our stick vacuum whose brandname starts with the letter D, and vacuumed after the area I had used the crossover omnifind on had dried and I picked up VERY little dust or fur, it's canister is typically full off of the same surface area cleaned. That's huge, that alone offers me the peace of mind that I actually am cleaning and not just rubbing dirt around. The tangle free brush roll is immaculate and most beater bars I have to cut my long hair out of regularly. The maneuverability of this device is great, easy on the wrist. Great wall proximity clearing and clears well under cabinetry (which is amazing). And it shockingly isn't that loud at all, I can totally use it without drowning the sound out listening to music in ear buds. The self clean mode is glorious, I do run it several times to really wash out the brush roll but it does a really good job cleaning it. only con on this machine is the battery life when sanitizing. If I'm just doing a regular clean I can do the whole downstairs on two solutions and one full charge. In sanitize mode I was able to get the kitchen, eating nook and entryway done before the battery died (same 2 solution use).
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
The best
on September 12, 2024
Posted by: Grays
from Little falls NJ
Verified Purchase:No
So quiet compared to other wet dry vacuums I have had. The solution is not an overwhelming scent but very pleasant. It does its job in cleaning up accidents my dog does has and works well on kids messes. It's lightweight and the charge lasts a great while. I find myself using it almost every day. I received this product as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare