Customer reviews from govee.com
Govee - Outdoor 500 Lumens Wi-Fi Smart LED Wall Light - Multi
Average customer rating
4.5
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
83
4 Stars
10
3 Stars
3
2 Stars
3
1 Star
6
90%of customers recommend this product.
(
56 out of
62)
Customer Reviews for Govee - Outdoor 500 Lumens Wi-Fi Smart LED Wall Light - Multi
Customer Rating
5
VERY EASY TO INSTALL!!!
on September 3, 2024
Posted by: Anonymous
from New York, New York, United States
I was able to switch out. Oh my back porch lights and replace them with the Govee Outdoor lights in 30 minutes. They are BRIGHT! Or and be as low as you want. And just like all Govee lights they change colors and do all the fun cool stuff you can imagine! They are programable and very well made. I was surprised to see how much weight they had to them selves. The whole outside of the light is made from steel and powder coated so they will never rust. You can't go wrong buying these. I would buy more if I'll ever need more.
Written by a customer while visiting govee.com
Customer Rating
1
Can’t set lights on/off at sunset or sunrise
on February 21, 2025
Posted by: anthony
The app is horrible. you want your lights to turn on at sunset? Maybe turnoff at sunrise? No chance….Of all of the simplest features, they have not figured out how to let you turn on your lights at sunset.
This is a BASIC feature that govee still has not incorporated. Very little care for user experience.
This is a BASIC feature that govee still has not incorporated. Very little care for user experience.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee support, March 4, 2025
You can contact our customer service department for guidance on this issue.
Email: support@govee.com
Email: support@govee.com
Written by a customer while visiting govee.com
Customer Rating
1
left lacking in design and Matter control
on September 25, 2024
Posted by: Flip
lacks lighting controls from Smartthings app. you only get on/off, one solid color to select and dim. also the light is so big and awkward in size for an outdoor sconce replacement, that there doesnt exist a wall plate that this can mount on that looks correct. due to the attachment bracket that comes in the box, you can only mount the light from the top of its backplate.... the included bracket only connects at the top, making for a properly centered fixture on any "mounting block" impossible. This could have been noticed in design, and a center attachment point for this Wall Light would have been possible. If you have slatted vinyl siding, you will need a wall plate, or probably have one already, this will hang off the bottom of the square shaped mounting block. its almost as if the design team didnt even research American vinyl siding standards. in my case, i have old 8 inch aluminum siding slats, and such a wall plate does not exist for this 5 inch by 10 inch Govee Wall Light. the only scenario it looks good is will 12 inch slats or flat walls. Being forced to use the Govee app, instead of my Zwave controllers like my light switches and sensors to achieve full functionality is a shame.
No, I would not recommend this to a friend.
Written by a customer while visiting govee.com
Customer Rating
1
Deceptive Advertising - Electrician Required for Installation
on February 23, 2025
Posted by: Frenchdip
I ordered this and I'm sure it's a good product, but the instructions in the box say it should be installed by a licensed electrician. It is very deceptive for Govee not to state this prominently in the on-line product description.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee support, March 4, 2025
We are very sorry, we will pass this suggestion on to the relevant department.
Written by a customer while visiting govee.com
Posted by: Silvermonkey
Verified Purchase:Yes
I returned the lights, waiting for refund
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Customer Rating
5
Love the lights. Ordered more but…
on September 3, 2024
Posted by: Doug Stroud
from Virginia Beach, Virginia, United States
Getting them recognized by the app was a bit of a challenge. Apparently the app needs location enabled but that step (to me) was not clearly stated in the manual. Once I did that everything worked. Not sure why a light on the back of my house needs location services on but apparently it does.
Written by a customer while visiting govee.com
Customer Rating
1
looking lightshshjsjsjshdbdhjdjshs, expensive and difficult to return.
on September 3, 2024
Posted by: JEREMY CRESSWELL
from Pompano Beach, Florida, United States
The lights I ordered were smaller and poorer quality than expected. The return set up is purposely difficult. I guess they have to go via freight forwarding company back to China where they should have stayed.
Written by a customer while visiting govee.com
Customer Rating
2
Not what I imagined
on September 3, 2024
Posted by: Customer
from Virginia Beach, Virginia, United States
The lights were easy to install, however, when motion is activated, the lights stay on and go back to default color. Then the lights never return to the other color or shut off light other motion detection lights. I was going to send the lights back but then I had to pay for shipping.
Response from govee.comBy Govee, September 3, 2024
Hi there,
Thank you for your feedback on the Govee Outdoor Wall Light. We apologize that the product did not meet your expectations. We understand that the motion activation feature is not working as expected and we would be happy to assist you with troubleshooting or a replacement. Please reach out to our customer service team and we will do our best to resolve the issue for you. Thank you for bringing this to our attention.
Sincerely,
The Govee Team
Thank you for your feedback on the Govee Outdoor Wall Light. We apologize that the product did not meet your expectations. We understand that the motion activation feature is not working as expected and we would be happy to assist you with troubleshooting or a replacement. Please reach out to our customer service team and we will do our best to resolve the issue for you. Thank you for bringing this to our attention.
Sincerely,
The Govee Team
Written by a customer while visiting govee.com