Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer with Adaptive SmartDispense - Sapphire Blue
Average customer rating
4
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
6
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer with Adaptive SmartDispense - Sapphire Blue
Customer Rating
1
The worst washer I’ve ever owned/used
on January 27, 2025
Posted by: Jimmy the Bugman
from Pennsylvania
The worst washer I’ve ever owned. It never puts enough water in unless I use the bulky setting. If I use any other setting, it barely gets the clothes wet and throws them all to one side so that the barrel bangs the sides. Then I have to pause it and redistribute the clothes so it will spin. This is the first washer I’ve had that I have to babysit. Can’t wait to get rid of it and I have only had it for a few months.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 30, 2025
We'd like to assist you with your washer. Water may not cover the top level of the clothes. This is normal for this high efficiency unit. As far as the unbalanced load, please refer to troubleshooting in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If you believe the clothes aren't getting cleaned properly, you can refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
If this doesn't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If you believe the clothes aren't getting cleaned properly, you can refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
If this doesn't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Outstanding Washing Machine
on November 19, 2024
Posted by: TNT 13
from Gardner, KS
Never imagined I would be excited about a washing machine, but this one is amazing. The smart feature makes it extremely easy to use. I have really appreciated the automated detergent dispenser. Its enormous capacity has been perfect for washing the quilts I make. Overall, it is an outstanding washing machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Outstanding Product!
on November 23, 2024
Posted by: Taiter
from Langhorne
One of the best investments to date. We have the refrigerator, stove and microwave. All of the appliances died in a very short span of time.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on December 7, 2024
Posted by: Natereviews
Very quiet and perfect size, lots of useful features
Written by a customer while visiting geappliances.com
Customer Rating
5
New Washer in Delaware
on January 10, 2025
Posted by: New Dryer 33647
Nice washer. Works well and looks good. Many nice features
Written by a customer while visiting geappliances.com
Customer Rating
5
Love both!!
on January 15, 2025
Posted by: Ma1955
from Sellersburg, Indiana
So far I love both the washer and dryer, but I’ve only washed a couple loads of laundry. I love the color!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stay away from this washer.
on February 22, 2025
Posted by: MikeHO
I’ve had this washer for years. It’s the worse machine I have ever had to date. It worked fine until September. One of the system boards went out it took until December to get it fixed. It worked for a month and went out again. After another repair it went out again yesterday. I would never buy another GE again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 24, 2025
We would like to assist you with this washer and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
great features
on March 29, 2025
Posted by: Iroc1188
great color, capacity and quality . far more superior to competitors
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com