Customer reviews from Twelve South
Twelve South - PlugBug 50 USB-C - White/Red
Average customer rating
4.3 out of 5
4.3
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
12
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
87%of customers recommend this product. 
(
13 out of 15
)
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Customer Reviews for Twelve South - PlugBug 50 USB-C - White/Red
Customer Rating
3 out of 5
3
Very nice...but
on May 2, 2025
Posted by: Arthur K.
from US, United States
PlugBug 20 is nicely designed with a Find Me feature not found in any other charger. It is a bit larger and heavier than expected, but still travels well. The flat to wall/plug is desirable vs. horizontal to plug. When charging the charge light on device being charged is sometimes finicky showing a white battery or white battery with blinking charging symbol. I am not sure what this means and have not seen this behavior with any other charger.
Written by a customer while visiting Twelve South
Customer Rating
1 out of 5
1
Love the device but hate the Swiss adaptor.
on May 8, 2025
Posted by: RW
from US
The protrusion is in the middle of the adaptor instead of biased all the way toward the outside end. As such, the Plug Bug covers all the other (in my case two) sets of holes in the receptacle. I'd buy several in a heartbeat if this design flaw were resolved.
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
Customer Rating
5 out of 5
5
Fantastic plug for travel
on June 11, 2025
Posted by: Anjuli H.
from US, United States
If you are looking for something to use internationally, this is your device. I'll be taking this on an upcoming cruise in Europe
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
5 out of 5
5
Great Product!
on June 30, 2025
Posted by: Linda G. H.
from US, United States
The PlugBug is a great product, add Find My and it exceeds all expectations. Easy to use and easy to activate the Find My makes it my new go-to travel charger. Keep up the good work Twelve South!
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
5 out of 5
5
Perfect travel charger
on July 18, 2025
Posted by: Charles B.
from US, United States
This one device has replaced the handful of charging cubes I used to travel with. I can also charge up to 4 devices at one outlet which improves organization and simplifies charging while on the road. The PlugBug also feels solid and well built.
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
4 out of 5
4
I love it!
on August 10, 2025
Posted by: Zane V.
from US, United States
Just what I needed. I only gave this five stars because it only has c plugs.
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
5 out of 5
5
Worth it
on August 17, 2025
Posted by: Sarah D.
from US, United States
Not too hard to set up, great idea. Easy to use. Delivery took almost too long. It did make it in time to be the intended birthday gift. It does take at least 7 days of USPS time to make the coast-to-coast delivery. Drill a great product!
I would recommend this to a friend!
Written by a customer while visiting Twelve South
Customer Rating
1 out of 5
1
Doesn’t even work
on August 24, 2025
Posted by: P
from US
doesn’t even charge half the time. Can’t even “sign in” to report the issue so here’s a review - do not purchase this product. Using with iPhone 16 Pro and multiple cables.
No, I would not recommend this to a friend.
Written by a customer while visiting Twelve South
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