Customer reviews from https://www.asus.com
ASUS - ROG Harpe Ace Aim Lab Edition Ultra-Lightweight Gaming Mouse - White
Average customer rating
3.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for ASUS - ROG Harpe Ace Aim Lab Edition Ultra-Lightweight Gaming Mouse - White
Posted by: Ziming Ren
Frequency of use:Daily
Verified Purchase:Yes
I have used GPW and G 502, but this is the best game mouse that I ever used
Written by a customer while visiting https://www.asus.com
Posted by: Kdizzlefashizzle
Frequency of use:Daily
Verified Purchase:Yes
I've been scouting this mouse for a while and I figured it was about time to make the jump from my steels series rival 3 wireless. This mouse is super lightweight and steady. I love that its also a collab with aimlabs which makes it more valuable to me.
Written by a customer while visiting https://www.asus.com
Posted by: Mingkun Shi
Frequency of use:Daily
Verified Purchase:Yes
Bluetooth and 2.4GHz not working and didn’t able to upgrade firmware
Response from https://www.asus.comBy CLM, October 17, 2024
Dear Mingkun Shi,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2410022653-0001] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2410022653-0001] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com