The band itself is very comfortable. The buckle needs to be solid. It cuts into my wrist and can’t wear it very long. By putting a better solid buckle on it would sure improve the wearability. Even if it costs more. Right now it’s in a drawer and unusable
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 28, 2023
Hello! We apologize that the buckle created a useage issue with your Apple Watch Band. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this situation to see if we can find a solution to enable you to enjoy the product!
I recommend this OtterBox wristband wholeheartedly! I don't even feel it on, it's secure on my wrist, and comes in pleasant colors. Well worth the money.
Watch band is very good, but in initially I received another item and had to call the company to receive the correct order - Personnel upon receiving the call were apologetic and quickly sent the correct item -
Buckle digs into my wrist. Needs to be a different style of “buckle”.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 28, 2022
We're so sorry to hear you've had such an odd and uncomfortable experience with the OtterBox Apple Watch Band. This is definitely the first we've heard of something like this, so we suspect that there is perhaps just something wonky going on with your particular unit, and we'd be happy to help get you a fresh start with a brand-new warranty replacement.
Just give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get one in the works!