After about 2 weeks of daily wear, the hole I used ripped, so now it fits either too tight or too loose. Didn’t hold up the way I would expect from otterbox.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, April 28, 2025
Hello, Alison! We are so sorry to hear you experienced an issue with your Apple Watch Band. Please reach out to our Customer Service Team and we are most happy to assist with this situation!
Very comfortable and well made band. I wish the clasp matched my silver watch case and that the band was longer for my bigger wrist. I have the clasp on the fourth hole from the end, which is the closest hole you can use in order to fit the tail end through the keeper and engage the “lock”.
Buckle digs into my wrist. Needs to be a different style of “buckle”.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 28, 2022
We're so sorry to hear you've had such an odd and uncomfortable experience with the OtterBox Apple Watch Band. This is definitely the first we've heard of something like this, so we suspect that there is perhaps just something wonky going on with your particular unit, and we'd be happy to help get you a fresh start with a brand-new warranty replacement.
Just give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help get one in the works!
The band itself is very comfortable. The buckle needs to be solid. It cuts into my wrist and can’t wear it very long. By putting a better solid buckle on it would sure improve the wearability. Even if it costs more. Right now it’s in a drawer and unusable
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 28, 2023
Hello! We apologize that the buckle created a useage issue with your Apple Watch Band. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this situation to see if we can find a solution to enable you to enjoy the product!
The slider that holds down the end of the strap broke off after less than a month. Now the watch can’t stay on because nothing’s stopping it from coming undone. Very disappointing, not resilient at all.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 3, 2024
Hello, Rebecca! We are so sorry to hear that you experienced an issue with your watchband. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have an amazing warranty!