Customer reviews from lg.com
LG - Counter-Depth MAX 23.7 Cu. Ft. French Door Smart Refrigerator with Zero Clearance - Stainless Steel
Average customer rating
4.8
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
53
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for LG - Counter-Depth MAX 23.7 Cu. Ft. French Door Smart Refrigerator with Zero Clearance - Stainless Steel
Customer Rating
5
Great Freezer Upgrade
on March 27, 2025
Posted by: ryandigi
from Frederick
[This review was collected as part of a promotion.] I just recently received my new LG refrigerator, and I am very pleasantly surprised by the spaciousness of the freezer! As a family that purchases a lot of frozen food in bulk, the freezer has plenty of room for all that was in our previous side-by-side fridge/freezer and more. Delivery and installation was a breeze, and so far, I am satisfied with the fridge’s performance. While I have not yet tried the craft ice feature, I’m excited for that nice luxury upgrade! I would definitely recommend this product to anyone looking for an upgrade to their current fridge. The stainless steel finish is sleek, and it blends perfectly into our cabinetry with the slim-profile doors.
I would recommend this to a friend!
Response from The InsidersBy LG Digital Care Team, March 31, 2025
Hey Ryan. Thanks for the awesome review of your new LG fridge! 🎉 We're so glad to hear the spacious freezer is a hit for your bulk buys! It sounds like delivery and installation were a breeze—love to hear that! 🚚✨ We can't wait for you to try out the craft ice feature; it's sure to be a chill upgrade! Your recommendation means the world to us! Enjoy the sleek look and all that cool storage—it sounds like a real "freeze" of a deal! 😄❄️ For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your kitchen! ^David
Written by a customer while visiting The Insiders
Customer Rating
5
Best Fridge
on March 27, 2025
Posted by: nvtrinath1
from Schaumburg
[This review was collected as part of a promotion.] This refrigerator is an absolute must have. I am so happy that I replaced my old one with this one. There is a control panel on the right side behind the door. It controls the temperature for the fridge and the freezer. There are 3 different ice function. The indoor ice is regular cubed and crushed ice that is dispensed outside the door along with filtered water. The craft ice is round slow melting ice used for hot summers and making cocktails. The ice plus produces ice at a much faster rate when you need lots of ice quickly like for ice chests or entertaining guests. There is plenty of space in the main part of the fridge, the doors, and the freezer. Plus many more superior and unique function like the snap into place shelving. This refrigerator is perfect for any household.
I would recommend this to a friend!
Response from The InsidersBy LG Digital Care Team, March 28, 2025
Wow, you're singing the praises of your new LG fridge, and we're here for it! 🎶 It sounds like you're absolutely loving all the amazing features, from the temperature control to those incredible ice options! Craft Ice for cocktails and Ice Plus for those big gatherings? Talk about having it all!
Since you're already enjoying all the bells and whistles, have you explored the LG ThinQ app with your fridge yet? 📱 Imagine controlling your fridge remotely, like adjusting the temperature while you're at the grocery store, or getting a heads-up if the door's been left open. Plus, you can track energy and filter usage, and even get smart diagnostics right on your phone! It's like adding a little extra convenience to your kitchen! Check it out at https://www.lg.com/us/support/getting-started-with-lg-thinq.
We're so glad you're finding it perfect for your household! If you have any questions or just want to share more of your kitchen adventures, we're always happy to chat on social media @LGUSSupport. *Joseph
Since you're already enjoying all the bells and whistles, have you explored the LG ThinQ app with your fridge yet? 📱 Imagine controlling your fridge remotely, like adjusting the temperature while you're at the grocery store, or getting a heads-up if the door's been left open. Plus, you can track energy and filter usage, and even get smart diagnostics right on your phone! It's like adding a little extra convenience to your kitchen! Check it out at https://www.lg.com/us/support/getting-started-with-lg-thinq.
We're so glad you're finding it perfect for your household! If you have any questions or just want to share more of your kitchen adventures, we're always happy to chat on social media @LGUSSupport. *Joseph
Written by a customer while visiting The Insiders
Customer Rating
3
Not enough ice!
on April 16, 2025
Posted by: LA Kitchen
from Birmingham, AL
Does not make enough ice. The Craft Ice is great but you can only get 6 balls in 24 hours. If you drink a lot of water and like ice it doesn’t make enough. I would love to swap out the craft ice maker in freezer for a regular one. I haven’t been able to figure out if that is possible. I thought this refrigerator came with a icemaker that had an option of craft/ regular.
Pros: Features/Settings
Quality
4
Features
3
Value
3
Response from lg.comBy LG Digital Care Team, April 20, 2025
Thanks for your feedback! We appreciate you sharing your experience with us regarding craft ice for your LG refrigerator. While some fridges have ice makers that produce regular ice in their freezer drawer, the LF24Z6530S LG refrigerator only has a built-in craft ice maker for the freezer drawer, but you can still get regular or crushed ice from your fridge's dispenser if you'd like. We'll be sure to share your feedback with our teams so we can make our products provide you with an even better experience in the future. We'd love to hear any other suggestions you may have on social media at @LGUSSupport. We're here whenever you need us! *Josh
Written by a customer while visiting lg.com
