Customer reviews from lg.com
LG - Counter-Depth MAX 23.7 Cu. Ft. French Door Smart Refrigerator with Zero Clearance - Stainless Steel
Average customer rating
4.8
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
53
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for LG - Counter-Depth MAX 23.7 Cu. Ft. French Door Smart Refrigerator with Zero Clearance - Stainless Steel
Customer Rating
5
We love it!!
on January 26, 2025
Posted by: DHK1
We've had the Fridge for about a month now, and my family loves every point. The count depth with zero clearance seamless fit and built-in look to my kitchen without trouble touching the wall. The refrigerator has enough space for the entire family. Kids are falling loved Craft Ice, which makes round ice balls give unique drinking experiences. The refrigerator has exceeded our expectations and is a great addition to my kitchen.
Pros: ease of use, Quality, Performance
Quality
5
Features
4
Value
4
Response from lg.comBy Anthony, LG Digital Team, January 30, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that the fridge has been a perfect fit for your family and kitchen. The seamless, zero-clearance design sounds like it’s working perfectly in your space, and we’re so glad to know the Craft Ice feature is a hit with the kids—it really does make every drink feel special! We’re so happy the refrigerator has exceeded your expectations, and we’re honored to be a part of your kitchen. If you ever need anything, we’re here to help, just a DM away through our social media platforms @LGUSSupport! 😊 ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Perfect for all spaces
on January 30, 2025
Posted by: JHop1978
from Many
[This review was collected as part of a promotion.] This refrigerator is perfect for all kitchen sizes. It unique slim designs allows the refrigerator to fit in smaller spaces but still allowing for lots of space on the inside. A must have if you are looking for a new refrigerator but working with tighter spaces. I love the fact that it has a wifi app that you can install that tells you when you need to change your filter, your light etc... The ice maker is very unique I. That it makes several different kinds of ice, like the craft ice which is used for making drinks during the hot summer allowing the ice to melt slowly. It also has a spot on the inside that allows you to control the temperature. This refrigerator is so unique and sophisticated. I love it.
I would recommend this to a friend!
Response from The InsidersBy Anthony, LG Digital Team, February 5, 2025
We’re absolutely thrilled to hear how much you’re loving your new LF24Z6530S refrigerator! It’s designed with both style and functionality in mind, offering a sleek, space-saving design without compromising on space inside. Plus, those smart features—like the Wi-Fi app and the craft ice maker—are all about making your life easier and your drinks cooler! 🍹❄️ We’re so glad it’s the perfect fit for your kitchen. Thanks for choosing LG to bring sophistication and innovation to your home! ^Anthony
Written by a customer while visiting The Insiders
Customer Rating
5
Double ice makes is a huge plus
on January 30, 2025
Posted by: Mdemers5
from Alma
[This review was collected as part of a promotion.] I waited to write this review to give the fridge almost a month of use. And it is worth it. This fridge has been incredible. The double ice maker is awesome. I love the craft ice maker. They work awesome in my wifes stainless steel water bottle, lasting longer than the smaller ice. The Smart app is also a nice addition. The door ice maker has got stuck a couple times but it is easy to fix by opening and either dumping the ice out or breaking it up. I noticed this occurred when we did not use it for the week we were on vacation. Temperature control is also great. Counter depth is really nice as you can see by the picture. The doors do not close the easiest which I have noticed being left open more than my previous fridge by my kids, however, the app notifies my phone and the fridge makes a sound. No other issues have occurred.
I would recommend this to a friend!
Response from The InsidersBy LG Digital Care Team - Diego, January 31, 2025
Hey there. It’s great that you took the time to really put this fridge to the test before reviewing—it sounds like it’s been an excellent addition to your home! The double ice maker definitely seems like a standout feature, and the craft ice sounds like a game changer for keeping drinks colder longer, especially in your wife’s stainless steel bottle.
The Smart app is such a helpful touch, especially when it comes to keeping an eye on things like the door being left open—kids can be pros at that! It’s good to know the ice maker issue was a quick fix after your vacation, and it sounds like the fridge’s temperature control has been rock solid. The counter-depth design looks sleek and makes organization easier, which is always a plus. Overall, it sounds like this fridge is checking all the right boxes for your household! ^ Diego
The Smart app is such a helpful touch, especially when it comes to keeping an eye on things like the door being left open—kids can be pros at that! It’s good to know the ice maker issue was a quick fix after your vacation, and it sounds like the fridge’s temperature control has been rock solid. The counter-depth design looks sleek and makes organization easier, which is always a plus. Overall, it sounds like this fridge is checking all the right boxes for your household! ^ Diego
Written by a customer while visiting The Insiders
Customer Rating
5
Game changer
on January 30, 2025
Posted by: Mackieboo
from Tucson
[This review was collected as part of a promotion.] This fridge was a game changer for our family! I got a water line installed but it was so worth it! I drink way more water than I ever did. Points I’d like to make:
Space- This fridge truly stands out when it comes to space. With its wide, adjustable shelves and deep compartments, it provides more than enough room for everything, from fresh produce to large containers and beverages. The organization is a breeze, and you can easily access items without having to shuffle things around. The freezer section is equally spacious, allowing for bulk storage of frozen items without feeling cramped.
Ice machine- It makes two different shapes of ice! It produces ice efficiently, ensuring a steady supply without any hassle. The bin holds a good amount, so you're never left scrambling for ice during a busy week or a gathering. It's also relatively quiet, which is a nice touch since ice makers in some fridges can be quite noisy.
Space- This fridge truly stands out when it comes to space. With its wide, adjustable shelves and deep compartments, it provides more than enough room for everything, from fresh produce to large containers and beverages. The organization is a breeze, and you can easily access items without having to shuffle things around. The freezer section is equally spacious, allowing for bulk storage of frozen items without feeling cramped.
Ice machine- It makes two different shapes of ice! It produces ice efficiently, ensuring a steady supply without any hassle. The bin holds a good amount, so you're never left scrambling for ice during a busy week or a gathering. It's also relatively quiet, which is a nice touch since ice makers in some fridges can be quite noisy.
I would recommend this to a friend!
Response from The InsidersBy LG Digital Care Team - Diego, January 31, 2025
Hey there. It’s great to hear how much this fridge has made a difference for your family! Having a reliable water line setup can definitely be a game changer, and it’s awesome that it’s encouraged you to drink more water. The spacious design really stands out, making it easy to keep everything organized without having to shuffle items around—something every busy kitchen can appreciate. The freezer space sounds like it’s just as efficient, giving you plenty of room for bulk storage without feeling overcrowded.
And let’s talk about that ice machine—two different shapes of ice is a fantastic feature! Whether you’re stocking up for a busy week or hosting a gathering, it sounds like you’re always covered. Plus, it’s great to hear that the ice maker runs efficiently and quietly, since noisy ones can sometimes be a hassle. Sounds like this fridge was the perfect choice for your household!^ Diego
And let’s talk about that ice machine—two different shapes of ice is a fantastic feature! Whether you’re stocking up for a busy week or hosting a gathering, it sounds like you’re always covered. Plus, it’s great to hear that the ice maker runs efficiently and quietly, since noisy ones can sometimes be a hassle. Sounds like this fridge was the perfect choice for your household!^ Diego
Written by a customer while visiting The Insiders
Customer Rating
4
Working great...
on January 31, 2025
Posted by: osprey141
from Cape Cod MA
Purchased ~ a month ago - temperature control is great and love the in door ice maker and the freezer drawer craft ice balls. Would like there to be more options for setting the position of the shelves in the refrigerator. Need more flexibility for placement of taller bottles. Would also like to be able to slide the top drawer in the freezer out more - only slides out about 1/2 way.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony, LG Digital Team, February 6, 2025
Thank you for sharing your feedback with us! We're so glad to hear you're enjoying the temperature control, in-door ice maker, and craft ice balls in your freezer drawer. We truly appreciate your suggestions regarding the shelf positioning and freezer drawer flexibility – it’s feedback like this that helps us improve. If you ever need assistance or have more ideas, we’re always here to help. Thanks for choosing LG! ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Loving it so far!
on February 3, 2025
Posted by: MeeOhMya
from Santa Cruz
[This review was collected as part of a promotion.] I recently upgraded my kitchen with the LG Counter-Depth MAX™ 3-Door French Door Refrigerator, and I can confidently say it has exceeded my expectations in both style and functionality.
**Design and Aesthetics**:
From the moment I unpacked it, I was impressed by the sleek, modern design that effortlessly blends into my kitchen decor. The counter-depth feature gives it a built-in look, which is perfect for my space. The thin door design is not only visually appealing but also helps create a more open feel in the kitchen.
From the moment I unpacked it, I was impressed by the sleek, modern design that effortlessly blends into my kitchen decor. The counter-depth feature gives it a built-in look, which is perfect for my space. The thin door design is not only visually appealing but also helps create a more open feel in the kitchen.
**Storage Capacity**:
The organization of this refrigerator is superb. With its spacious interior and flexible storage options, including adjustable shelves and a large crisper drawer, I can fit everything from large party trays to everyday groceries without any hassle. The freezer section, with its ample space and convenient pull-out drawer, allows me to store frozen items efficiently.
The organization of this refrigerator is superb. With its spacious interior and flexible storage options, including adjustable shelves and a large crisper drawer, I can fit everything from large party trays to everyday groceries without any hassle. The freezer section, with its ample space and convenient pull-out drawer, allows me to store frozen items efficiently.
**Slim SpacePlus® Ice System**:
One of the standout features is the Slim SpacePlus® Ice System. This innovative design allows for a full-width refrigerator shelf while still providing a generous supply of ice. It’s a fantastic space-saver that doesn’t compromise on ice production. Whether I’m hosting a gathering or simply enjoying an icy beverage, this feature ensures that I have plenty of ice on hand.
One of the standout features is the Slim SpacePlus® Ice System. This innovative design allows for a full-width refrigerator shelf while still providing a generous supply of ice. It’s a fantastic space-saver that doesn’t compromise on ice production. Whether I’m hosting a gathering or simply enjoying an icy beverage, this feature ensures that I have plenty of ice on hand.
**Tall Ice and Water Dispenser**:
The tall ice and water dispenser is another highlight of this model. It accommodates larger containers, which makes it incredibly convenient for filling pitchers or water bottles. The dispenser is easy to use, and the water tastes clean and refreshing, thanks to the built-in filtration system.
The tall ice and water dispenser is another highlight of this model. It accommodates larger containers, which makes it incredibly convenient for filling pitchers or water bottles. The dispenser is easy to use, and the water tastes clean and refreshing, thanks to the built-in filtration system.
**Zero Clearance Feature**:
One of my favorite aspects is the Zero Clearance™ feature. It allows the doors to fully open even in tight spaces, which is a game changer in my kitchen layout. I no longer have to maneuver around when trying to access the fridge, which makes meal prep much more enjoyable.
One of my favorite aspects is the Zero Clearance™ feature. It allows the doors to fully open even in tight spaces, which is a game changer in my kitchen layout. I no longer have to maneuver around when trying to access the fridge, which makes meal prep much more enjoyable.
**Smart Features**:
The smart technology in this fridge is a fantastic addition. The LG ThinQ app seamlessly connects to my smartphone, allowing me to adjust temperatures and receive alerts when the door is left open. It feels great to have that level of control and peace of mind, especially when I have a busy schedule.
The smart technology in this fridge is a fantastic addition. The LG ThinQ app seamlessly connects to my smartphone, allowing me to adjust temperatures and receive alerts when the door is left open. It feels great to have that level of control and peace of mind, especially when I have a busy schedule.
**Performance**:
Cooling performance has been outstanding. Everything stays fresh for longer, and I really appreciate the even temperature distribution throughout the refrigerator. The energy efficiency is also a big plus, saving me money on my utility bills without compromising on performance.
Cooling performance has been outstanding. Everything stays fresh for longer, and I really appreciate the even temperature distribution throughout the refrigerator. The energy efficiency is also a big plus, saving me money on my utility bills without compromising on performance.
**Conclusion**:
Overall, the LG Counter-Depth MAX™ 3-Door French Door Refrigerator is a stunning and efficient appliance that enhances my kitchen experience. Its blend of style, innovative features like the Slim SpacePlus® Ice System and tall ice and water dispenser, and ample storage space makes it a worthwhile investment. I highly recommend it to anyone looking for a high-quality refrigerator that delivers on both aesthetics and performance!
Overall, the LG Counter-Depth MAX™ 3-Door French Door Refrigerator is a stunning and efficient appliance that enhances my kitchen experience. Its blend of style, innovative features like the Slim SpacePlus® Ice System and tall ice and water dispenser, and ample storage space makes it a worthwhile investment. I highly recommend it to anyone looking for a high-quality refrigerator that delivers on both aesthetics and performance!
I would recommend this to a friend!
Response from The InsidersBy Anthony, LG Digital Team, February 5, 2025
Thank you for the fantastic review! We’re so glad our Counter-Depth MAX™ 3-Door French Door Refrigerator is exceeding your expectations. It’s great to hear that the sleek design, space-saving features like the Slim SpacePlus® Ice System, and smart technology are making a big difference in your kitchen. We’re thrilled it’s keeping everything fresh and running efficiently while enhancing your kitchen’s style. Thanks for recommending it—we’re so happy to be part of your kitchen upgrade! ^Anthony
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome fridge!
on February 3, 2025
Posted by: Saizmoises
from Tucson
[This review was collected as part of a promotion.] My wife got this fridge and I’m definitely glad she did! I love the different shapes of ice and how fast it makes ice! It’s a very spacious fridge as well. We can fit quite a bit in the fridge and the freezer. I love that it has an app so I can adjust temperature settings, get notifications if the door is left open, or even track expiration dates. It also has Ice plus mode which makes more ice if you know you need more.
I would recommend this to a friend!
Response from The InsidersBy Anthony, LG Digital Team, February 5, 2025
We’re so happy to hear you’re loving your new LG fridge Saizmoises! It sounds like it’s a perfect fit for your family’s needs. The unique ice shapes and quick ice-making are definitely a fan favorite, and we’re glad to know it’s keeping your fridge and freezer spacious and organized. Plus, the app is such a game-changer—adjusting temps, getting door alerts, and even tracking expiration dates makes things so much easier. And Ice Plus mode? A total lifesaver when you need extra ice fast! Thanks for sharing your experience with us—we’re here to make your kitchen even better! ^Anthony
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent fridge from LG
on February 19, 2025
Posted by: williamnyc
from Queens Village
[This review was collected as part of a promotion.] This refrigerator from LG is my second from them. Their quality and features have improved immensely, even from one that was a dependable workhorse for almost 20 years that was still working like it was day 1. This new fridge really opens up the kitchen due to its reduced depth (counter). The lighting was the first thing I noticed - it was bright and allows you to see everything clearly. The sectional panels were easy to change heights and water filter was easy to install. Big plusses are the craft ice for my whisky drinks and easy to dispense water from the outside so I don't have to manually fill them now.
I would recommend this to a friend!
Response from The InsidersBy Joslyn, LG Digital Care Team, February 21, 2025
Hey William! Hey there! Thank you so much for your glowing review – we're absolutely thrilled to hear about your positive experience with your new LG fridge! We’re so glad the reduced depth, bright lighting, and easy-to-adjust sections are making a real difference in your kitchen! And let’s not forget about the craft ice for those perfect whisky pours and the handy water dispenser. If you ever need anything, our team is just a call away on social media @LGUSSupport. Enjoy your fridge, and here's to many more years of LG goodness! ^Joslyn
Written by a customer while visiting The Insiders