Customer reviews from lg.com
LG - Counter-Depth MAX 23.7 Cu. Ft. French Door Smart Refrigerator with Zero Clearance - Stainless Steel
Average customer rating
4.8
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
53
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
22 out of
22)
Customer Reviews for LG - Counter-Depth MAX 23.7 Cu. Ft. French Door Smart Refrigerator with Zero Clearance - Stainless Steel
Customer Rating
5
High-Quality Design and Functionality
on January 4, 2025
Posted by: RolandoB4
We've had the LG Counter-Depth MAX Fridge for about a month now and it truly has exceeded our expectations and is a great addition for the kitchen. The storage capacity is incredible, offering plenty of room for our groceries and tons of space for our frozen foods in the bottom freezer. My favorite feature is the zero clearance hinges on the doors. which are a game changer especially if you have a smaller kitchen space where every inch counts. We're also very pleased with the Craft Ice function, which conveniently makes round ice balls to keep all your drinks chilled. Highly recommend this LG Fridge if you're looking for style and efficiency, especially those with limited space or seeking a seamless, built-in look.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Response from lg.comBy Joslyn, LG Digital Care Team, March 3, 2025
Hey Rolando! Thank you so much for sharing your fantastic review! We're absolutely thrilled to hear that the LG fridge has exceeded your expectations and become such a great addition to your kitchen. The storage capacity really is impressive, and we're so glad it’s giving you all the space you need for groceries and frozen foods. And of course, the Craft Ice feature is a total win for keeping drinks perfectly chilled in style. If you ever need to reach out, feel free to connect with us on social media @LGUSSupport. Cheers to a beautifully organized kitchen and perfectly chilled drinks! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
Sleek, Spacious, and Perfectly Designed!
on November 14, 2024
Posted by: emilyy
from leonia, nj
[This review was collected as part of a promotion.] I'm absolutely thrilled with my new refrigerator! The thin door design is a game-changer—it makes accessing everything inside so convenient, and it fits perfectly in my kitchen without taking up too much space. The storage capacity is impressive; there's so much room for everything I need, from large trays to everyday groceries, and the interior layout is super organized.
The sleek, premium look really elevates the kitchen's style. It has a modern finish that looks high-end and blends seamlessly with other appliances. The performance has been flawless so far, keeping everything fresh and at the right temperature. Overall, it's an excellent blend of functionality and style—I'm very happy with my purchase!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Grandfather Approves
on November 15, 2024
Posted by: ja123456
from Newark, NJ
[This review was collected as part of a promotion.] Our family loves this fridge! After many faithful years our family had to let go of our fridge and looked at our needs and landed on this beauty. All the room you are saving with their zero clearance door is also utilized on the interior with more room for your produce and foods. Fit perfectly where our old refrigerator was yet we have much more room on the inside.
From the outside, it is beautiful with its sleek modern yet elegant in its appearance. Makes it super easy to clean, which is always a good thing for a neat freak like myself.
The instructions for their additional functionalities like connecting water for its ice making capability was clear, concise, and easy to follow. Now instead of using space in our freeze portion for ice trays we have the ability to hold that many more ice cream. Going on a diet 1/1/25 bear with me.
The freezer itself has been amazing since it is located on the bottom as oppose to the top like our previous model. This is especially awesome because now my grandfather can reach his night time snack, strawberry ice cream, that much easier. The easy gliding doors also bides well with my aging companion.
Awesome product, awesome design, 5 stars.
I am a friend of an LG employee and I received this product
for free in exchange for my honest review. All opinions expressed in this post are
personal and should not be attributed to LG.
for free in exchange for my honest review. All opinions expressed in this post are
personal and should not be attributed to LG.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Spacious, easy, and effective!
on November 21, 2024
Posted by: KLW6064
from South Brunswick, NJ
[This review was collected as part of a promotion.] This fridge is so spacious and I can fit so much food in here (pictures from before fridge was fully stocked). I love the zero clearance hinges so I was able to squeeze this into the existing space in my kitchen without hitting anything! Big fan!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Style, functionality and space-efficiency
on November 21, 2024
Posted by: Gh233
[This review was collected as part of a promotion.] I just received this refrigerator and it is a game-changer for those with limited kitchen space. Its thin door design allows it to fit into even the tightest corners! I can now open my refrigerator all the way and not worry about hitting the wall. The interior is well-organized with adjustable shelves and spacious compartments. The sleek design has added a modern touch to my kitchen, complementing all my appliances. One of my favorite features is the craft ice. This model is the combination of style, functionality, and space-efficiency.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
LG zero clearance counter depth refrigerator
on December 15, 2024
Posted by: Jeanniebeanie
I've had this refrigerator for 2 weeks, so it's still a learning curve. I had a 42" built-in and it's the first time I've had a french door. I really like this refrigerator's looks and it will look even better once I complete the cabinet above it. It's one of the counter depth refrigerators that has the least inches in depth and that works well for me. The zero clearance doors work great for my situation.
There's lots of room in the freezer, although not enough light. The refrigerator itself seems adequate, but lacking shelves on the doors. The left hand side has two extremely shallow shelves which only fit snacks for kids, and that doesn't do me any good. Also, I have the water/ice dispenser on the door and I wish the ice cubes were larger. I do like the craft ice cubes. The vegetable bins are very large and so is the meat/cheese drawer.
All in all, I really like this refrigerator and the good outweighs the not so good!
Written by a customer while visiting lg.com
Customer Rating
4
Great features, looks sharp
on December 20, 2024
Posted by: Jenny2047
from Grand Junction CO
Actually I would give it 4 1/2 or even 4 3/4 stars, because it isn't perfect. Just close to it! Love the craft ice cubes (rounds) and the freezer is really spacious. Temperature in both fridge and freezer is perfect. Wish there was more adjustability for the shelves but it's ok, we just lay the taller containers on their sides. The only thing that irked me was the lack of a drip tray in the exterior water dispenser. It took two weeks to find someone who said yes, there is supposed to be a drip tray we will send it to you but that was two weeks ago and no drip tray yet! The refrigerator fits perfectly in the space and I couldn't be happier with my purchase. If the drip tray shows up I'll change it to five stars!
Pros: Features/Settings
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love this product!
on December 22, 2024
Posted by: Kimm123
I recently received and replaced my LG top freezer refrigerator with this LG Zero Clearance Counter-Depth Max model, and it fits perfectly in the compact space of my kitchen. After using it for about two weeks, I'm extremely satisfied with its new features, especially the Craft Ice and ThinQ connectivity. The Zero Clearance feature allows the door to open fully, even in the tight cabinet space. The sleek handle adds a modern touch to the kitchen, while the slimmer door design saves space. The refrigerator's capacity is ideal for a two-person household and even more. I highly recommend this product to others!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com