Customer reviews from Samsung US
Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.5
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
360
4 Stars
93
3 Stars
30
2 Stars
15
1 Star
11
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
3
Running Hot
on August 21, 2025
Posted by: Kharyl71
[This review was collected as part of a promotion.] The watch seems to frequently run hot both when I am wearing it and when charging requiring it to cool down before it continues to be able to fully function.
Value
3
Response from Samsung USBy R&R Team, August 22, 2025
Hey Kharyl71,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch FE. We appreciate your feedback as we strive to improve the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please feel free to review the resources provided below to help resolve what you've described to be experiencing with your device. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support at your leisure. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Samsung smart watch running in top shape
https://www.samsung.com/us/support/answer/ANS10002905/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch FE. We appreciate your feedback as we strive to improve the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please feel free to review the resources provided below to help resolve what you've described to be experiencing with your device. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support at your leisure. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Samsung smart watch running in top shape
https://www.samsung.com/us/support/answer/ANS10002905/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on August 21, 2025
Posted by: ProButt
[This review was collected as part of a promotion.] This watch does it all. Calls, health tracking, note taking it really does it all, and with the help of Samsung AI it keeps things going smooth and accurate. It's like having a personal assistant on your wrist. Really love this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy functional use watch
on August 22, 2025
Posted by: GalaxyLover
[This review was collected as part of a promotion.] My galaxy watch makes tracking my fitness super easy while still having all my contact functions in one place. Easy and convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch it's like Wearing your phone
on August 23, 2025
Posted by: Cbanks
[This review was collected as part of a promotion.] You can do everything with the watch that you can the phone only more accurate health rate readings highly recommend if you dont like holding your phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its my birthday, pick me!
on August 23, 2025
Posted by: Itsmybirthday
[This review was collected as part of a promotion.] Have never had any issues with the watch! Love that I can control so much of my phone from the watch. All the health checks are also great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice features & design don't make up for low batt
on September 1, 2025
Posted by: Jotaele
[This review was collected as part of a promotion.] I want to love the watch. The design is great, the interface is fine, it has a lot of potential. But the battery only lasts if I simply don't use the watch and I basically don't move. Yesterday I walked quite a lot, over 16k steps, but I barely interacted with the watch. I had charged the watch to 100% early in the morning. The batt didn't even make it to track my sleep, it died during the night. Too disappointing. It makes the watch unusable.
Value
3
Response from Samsung USBy R&R Team, September 2, 2025
Howdy Jotaele, Thanks for taking the time out of your hectic day to share your thoughts with us about your experience using the Samsung Galaxy Watch FE. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch FE, please take a moment to review "Reduced battery life on your Samsung smart watch" to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your battery life. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Best birthday gift ever!
on September 6, 2025
Posted by: Fatefullyhoping
[This review was collected as part of a promotion.] I love everything my galaxy watch has to offer! It was given to me as a gift for my birthday 2 years ago and I haven't gone a day without it! It helps me while I'm driving, working, at home cleaning, or just relaxing. The flashlight comes in handy more than you'd think too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice watch.
on September 15, 2025
Posted by: JesseandBrandy2002
[This review was collected as part of a promotion.] I do construction and this thing holds up to everything I throw at it. It's very durable.
Value
5
Written by a customer while visiting Samsung US