Customer reviews from Samsung US
Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.5
(509 Reviews)
Rating breakdown 509 reviews
5 Stars
360
4 Stars
93
3 Stars
30
2 Stars
15
1 Star
11
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
4
Great for in between
on August 18, 2025
Posted by: LUVOFSAMSUNG
[This review was collected as part of a promotion.] If you are working and cant get your phone it is great.. battery life not great for long periods..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung Watch FE.
on August 19, 2025
Posted by: Randyt70
[This review was collected as part of a promotion.] I have a Samsung Galaxy Watch FE. I use the watch for a variety of things but more importantly it monitors my sleep,sleep habits, it counts my steps, it checks my pulse and heart rate down to the beat of my heart...well what. Im saying is i think its a great product and has a bright future..
I would highly recommend this product.
I would highly recommend this product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Watch FE
on August 19, 2025
Posted by: Bob1212
[This review was collected as part of a promotion.] I bought this to replace a Fitbit. This has many more features than my Fitbit. I can read messages, get weather reports, review my daily schedule, and get sunrise/sunset info too!
Great watch!
Great watch!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Very slow and hot.
on August 19, 2025
Posted by: BodegaMouse
[This review was collected as part of a promotion.] I use my watch on a daily basis for tracking my steps, heart rate and weather. My job is very time sensitive, so I frequently glance at the time as well while at work. My job also keeps me on my feet for 10 hours straight, so I like to see my step count; I enjoy these features. However, the FE struggles in UI performance. The menus glitch while swapping between apps and they even sometimes get stuck to where the watch needs to be reset. The battery also does not last the duration of an entire day on a full charge. The watch gets really hot while charging to the point where the high temperature message pops up and pauses charging.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Good day BodegaMouse,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch FE. We appreciate your feedback as we strive to improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch FE. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also check out, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. For your convenience, resources have been provided below to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch FE. We appreciate your feedback as we strive to improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your Watch FE. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also check out, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. For your convenience, resources have been provided below to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Customer Rating
5
Good products
on August 19, 2025
Posted by: Shortystuff22
[This review was collected as part of a promotion.] Samsung are good and easy to work with. Love to have more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing and helpful
on August 19, 2025
Posted by: Rbchevy383stk
[This review was collected as part of a promotion.] This watch is amazing and helpful. I love galaxy AI . I use it everyday and I don't know what I would do without it. It has help me make my day easier then ever. I can do alot wirh just one device that I would of needed multiple before. I can take calls,reply to messages either text or email. I can keep track of my steps and heart rate along with how active iam being and my goals . I also get reminders. I can get weather updates and can interact with my phone which is great. So no need to have my phone in hand at all times is amazing so I can have my hands free to do the things I need to get done while handling business at the same time. This watch is amazing in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch
on August 19, 2025
Posted by: Rberman
[This review was collected as part of a promotion.] Galaxy watch fe is nice, light weight and very easy operation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Useful watch
on August 19, 2025
Posted by: Dragon
[This review was collected as part of a promotion.] Galaxy watch is the best with a lot of features and health companion.
I use it everyday and it help me a lot tracking my health.
I use it everyday and it help me a lot tracking my health.
Value
5
Written by a customer while visiting Samsung US