Customer reviews from Samsung US
Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.5
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
248
4 Stars
59
3 Stars
25
2 Stars
15
1 Star
9
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
4
Love this watch but the update sometimes works
on August 4, 2025
Posted by: Coconut68
[This review was collected as part of a promotion.] Just needs to be better for the update to take . It does have some great features and I think it is great watch i don't need most features but at least I know that I have in case I change my mind.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My samsung watch.
on August 4, 2025
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I like it but I always forget to charge it or put it back on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, poor battery lifespan
on August 4, 2025
Posted by: SleepingBeauty
[This review was collected as part of a promotion.] I love using this watch to track my sleep quality more than anything else! It has fantastic sleep coaching tools built in ready to use and spots irregularities so wel. It's also great at detecting workouts and automatically ending them when activity stops. My only downside to this watch is how often it needs to charge in comparison to other watches out there. I personally charge it every day to prevent it dying while out. I'm also not a fan of the Galaxy AI. It doesn't enhance my experience at all frankly. Overall, it's a beautiful watch and so highly customizable to everything I need and very easy to learn to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch
on August 4, 2025
Posted by: Lovesamsung33
[This review was collected as part of a promotion.] I love that I can track my exercise and heart rate when I dont have my phone I use my watch it's quick convenient and easy to use I love it. I also love that I have the Ai and all the new updates features galaxy Ai is the best
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the heart rate and step counterattack bug
on August 4, 2025
Posted by: Ktbug90
[This review was collected as part of a promotion.] I love my watch I love how I can contact to my headphones .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Normal watch
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I didn't expect anything special from this watch. And I didn't get anything special.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey AndrewCaptain,
Thank you for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Watch FE. We appreciate your candor as we strive to improve the functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch FE offers comprehensive health and fitness tracking features which includes body composition analysis, advanced sleep monitoring, heart rate monitoring, and ECG. It supports over 100 workout modes, provides advanced running analysis, and includes hard fall detection with SOS alerts. The Watch FE also offers a sapphire crystal display for increased durability and is able to integrate with the Galaxy ecosystem for music control and smart home capabilities. Pretty awesome, right? If you would care to provide additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. We're always happy to hear from you! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Watch FE. We appreciate your candor as we strive to improve the functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch FE offers comprehensive health and fitness tracking features which includes body composition analysis, advanced sleep monitoring, heart rate monitoring, and ECG. It supports over 100 workout modes, provides advanced running analysis, and includes hard fall detection with SOS alerts. The Watch FE also offers a sapphire crystal display for increased durability and is able to integrate with the Galaxy ecosystem for music control and smart home capabilities. Pretty awesome, right? If you would care to provide additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. We're always happy to hear from you! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Literal Health Watch
on August 4, 2025
Posted by: Samara0928
[This review was collected as part of a promotion.] I had already started my fitness journey but the watch amped it up. It monitors my sleep, exercise, steps, snoring etc.. This watch does everything. Of course you can use it to check social media, take phone calls, etc.. It tells me when I've been sitting too long and prompts me to stand and move around. I could go on and on about this devise. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The screen and wristband broke within a week.
on August 4, 2025
Posted by: SheShopsShow
[This review was collected as part of a promotion.] I wasn't expecting it to break so easily. I only wore it for a week.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Aloha SheShopsShow,
Thank you for taking the time to share your feedback with us about your experience with using the Samsung Galaxy Watch FE. We appreciate your candor as we strive to improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Without having more information available regarding what you may be experiencing with your Galaxy Watch FE and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Thank you for taking the time to share your feedback with us about your experience with using the Samsung Galaxy Watch FE. We appreciate your candor as we strive to improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Without having more information available regarding what you may be experiencing with your Galaxy Watch FE and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Written by a customer while visiting Samsung US