Customer reviews from Samsung US
Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.5
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
248
4 Stars
59
3 Stars
25
2 Stars
15
1 Star
9
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
5
Works great for what I need it for.
on July 28, 2025
Posted by: InTheNorthWest
[This review was collected as part of a promotion.] Got it for tracking steps and just to have a watch and I've enjoyed it. It looks nice and works really well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Watch
on July 28, 2025
Posted by: Brenda
[This review was collected as part of a promotion.] Really like my watch. Im able to answer calls through it, talk to people, listen to music, check my heart rate, bp and take an ekg on it. That is one of the main reasons I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good battery life
on July 28, 2025
Posted by: Victor
[This review was collected as part of a promotion.] I like the watch to answer calls while my hands are busy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A must have item
on July 28, 2025
Posted by: coolguytonni
[This review was collected as part of a promotion.] Galaxy AI has been a great investment to my everyday life. A watch like this is a must especially if your always in the go and need to keep track of things. All of that is possible with this simple.device on your arm!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product is good but lacks a bit
on July 28, 2025
Posted by: Hyperspartan
[This review was collected as part of a promotion.] Watch has great features I can track my workout progress I can call my friends and family the only thing I don't like is the battery backup...... It's been like 2 days of using it and the battery doesn't last more than 6 hours and then sometimes it looks laggy ....but that's ok ...main concern is battery ....I wouybe Great if you fix it with updates
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hi there Hyperspartan,
Thank you for sharing your sentiments with us about your experience with using your Samsung Galaxy Watch FE. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch FE battery can last for several days before needing to be placed back on the charger, The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you would like any further assistance afterward, feel free to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your sentiments with us about your experience with using your Samsung Galaxy Watch FE. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch FE battery can last for several days before needing to be placed back on the charger, The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you would like any further assistance afterward, feel free to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch
on July 29, 2025
Posted by: Desertgal
[This review was collected as part of a promotion.] I love most everything about the watch. It functions well, the features work well. The battery life is great.
It would be nice if it was smaller. As a woman I'd like a slimmer flatter watch. It is bulky and masculine in appearance.
Also, it is difficult ult most of the time to get it to unpair from the phone. I have times I don't want my watch to answer my phone. The process to achieve this is cumbersome.
It would be nice if it was smaller. As a woman I'd like a slimmer flatter watch. It is bulky and masculine in appearance.
Also, it is difficult ult most of the time to get it to unpair from the phone. I have times I don't want my watch to answer my phone. The process to achieve this is cumbersome.
Value
4
Written by a customer while visiting Samsung US
Posted by: Disappointed
Verified Purchase:Yes
I was trying to replace my fitbit to move everything to samsung platform. I should have done more research on battery life, which is only 1 to 2 days. Also I find all of the options and apps very confusing to navigate through. I want it for fitness tracking, and the watch features. It is a challenge to figure it all out and when it pings at me half the time I don't know why. I will keep this for now but would not recommend and will do more research next time.
Features
1
Performance
1
Response from Samsung USBy R&R Team, July 31, 2025
Hi Disappointed,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. There may be several reasons why your Galaxy Watch could be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting the battery life of your Watch FE. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators online. Please feel free to check those resources out sometime to become better acquainted with your Galaxy Watch FE. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. There may be several reasons why your Galaxy Watch could be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. When you have the opportunity available, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting the battery life of your Watch FE. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators online. Please feel free to check those resources out sometime to become better acquainted with your Galaxy Watch FE. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great memory and features and I
on July 31, 2025
Posted by: Justdoit
[This review was collected as part of a promotion.] I use it for time as well as music or communication
Value
5
Written by a customer while visiting Samsung US