Customer reviews from Samsung US
Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.4 out of 5
4.4
(258 Reviews)
Open Ratings Snapshot
Rating breakdown 258 reviews
5 Stars
176
4 Stars
41
3 Stars
19
2 Stars
13
1 Star
9
78%of customers recommend this product. 
(
47 out of 60
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
1 out of 5
1
Poor build quality
on July 10, 2025
Posted by: Paul
It broke on my first day of using it. It sustained water damage after I fell into a lake.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJuly 11, 2025
Good day Paul,
Thank you for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch FE. We appreciate your thoughts as we strive to improve the design and functionality of your product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch FE is water-resistant but not waterproof. It is capable of handling some water exposure like rain or sweat, but not prolonged submersion. Feel free to review, "Samsung smart watch water resistance tips" and "Use Water lock mode to swim with your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/buy/galaxy-watch-fe-40mm-black-bluetooth-sm-r861nzkaxaa/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS10002903/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GalaxyWatch FE has great features such as tap to $
on July 11, 2025
Posted by: Glaxiagmmy
[This review was collected as part of a promotion.] The Galaxy FE watch has been an amazing set feature for days without the phone when making purchases or knowing my over life health score very useful when in outdoor situations involving activity. The watch also is amazing with faces feature
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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