Customer reviews from Samsung US
Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.5
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
249
4 Stars
59
3 Stars
25
2 Stars
15
1 Star
9
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
5
Easy to set up
on February 25, 2025
Posted by: BigBlue4Life
[This review was collected as part of a promotion.] The watch is very comfortable, easy to set up, and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch with great functionality with phone
on February 25, 2025
Posted by: Kb73co
[This review was collected as part of a promotion.] I love the seamless action between the apps on my phone to my watch. I love to be able to tell my watch to remind me something later. Not to mention the health benefits you get from wearing one. Helps with activity and sleep. Also being able to see the notifications you choose on your watch. Makes things so much easier.
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris A
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
The watch is comfortable and the display is great but the battery barely lasts a day.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Salutations Chris,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch FE battery is not performing up to your expectations, please take a look at "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch FE battery is not performing up to your expectations, please take a look at "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your battery. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Manda
from Antioch, TN
Expertise:Intermediate
Verified Purchase:Yes
I was hoping I'd enjoy having a new watch coming from the active 2, but this one is giving me a rash. It's not the band because I know that can just be replaced. It's the actual watch that's causing the rash on my wrist.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 3, 2025
Hey there Manda,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch FE. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch FE is causing you irritation, it's most likely due to a skin irritation caused by either a tight fit, sweat buildup trapped under the watch band, or an allergic reaction to the materials used in the watch band. If you suspect an allergy, please consult your doctor. Feel free to review, "Properly wear and clean your Samsung smart watch" to learn more about cleaning and adjusting your watch for a more comfortable fit. If you have any questions for us afterward, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch FE. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch FE is causing you irritation, it's most likely due to a skin irritation caused by either a tight fit, sweat buildup trapped under the watch band, or an allergic reaction to the materials used in the watch band. If you suspect an allergy, please consult your doctor. Feel free to review, "Properly wear and clean your Samsung smart watch" to learn more about cleaning and adjusting your watch for a more comfortable fit. If you have any questions for us afterward, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Written by a customer while visiting Samsung US
Posted by: infinitebeing
from Skidmore Texas
Expertise:Beginner
Verified Purchase:Yes
I am loving the convenience and functionality of this watch. My only regret is not getting the larger 44mm face.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Diane J
Verified Purchase:Yes
Nice looking, doesnt hold a charge very long, doesnt count even a third of the steps done.
Response from Samsung USBy R&R Team, March 3, 2025
Good day Diane,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch FE. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch FE battery is not performing as anticipated, please take a moment to review "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Also check out, "Inaccurate steps on your Samsung smart watch" when you have the time to learn more about how to increase your watch's battery life and to help resolve your possible inaccurate step count. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
"Inaccurate steps on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch FE. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch FE battery is not performing as anticipated, please take a moment to review "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. Also check out, "Inaccurate steps on your Samsung smart watch" when you have the time to learn more about how to increase your watch's battery life and to help resolve your possible inaccurate step count. Let us know if you would like any further assistance afterward by contacting Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
"Inaccurate steps on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
4
Good for the price
on March 10, 2025
Posted by: Alam1119
[This review was collected as part of a promotion.] It is very portable and is durable for the price, it's cheap and it has all the main functions you need
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on March 10, 2025
Posted by: Melrose
[This review was collected as part of a promotion.] Easy to use and Great addition to my samsung products that I have
Value
5
Written by a customer while visiting Samsung US