Customer reviews from Samsung US
Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Average customer rating
4.5
(575 Reviews)
Rating breakdown 575 reviews
5 Stars
415
4 Stars
100
3 Stars
33
2 Stars
15
1 Star
12
79%of customers recommend this product.
(
48 out of
61)
Customer Reviews for Samsung - Galaxy Watch FE Aluminum Smartwatch 40mm LTE - Black - (2024)
Customer Rating
1
Poor build quality
on July 10, 2025
Posted by: Paul
It broke on my first day of using it. It sustained water damage after I fell into a lake.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Good day Paul,
Thank you for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch FE. We appreciate your thoughts as we strive to improve the design and functionality of your product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch FE is water-resistant but not waterproof. It is capable of handling some water exposure like rain or sweat, but not prolonged submersion. Feel free to review, "Samsung smart watch water resistance tips" and "Use Water lock mode to swim with your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/buy/galaxy-watch-fe-40mm-black-bluetooth-sm-r861nzkaxaa/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS10002903/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for sharing your sentiments with us about your experience with using the Samsung Galaxy Watch FE. We appreciate your thoughts as we strive to improve the design and functionality of your product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch FE is water-resistant but not waterproof. It is capable of handling some water exposure like rain or sweat, but not prolonged submersion. Feel free to review, "Samsung smart watch water resistance tips" and "Use Water lock mode to swim with your Samsung smart watch" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/buy/galaxy-watch-fe-40mm-black-bluetooth-sm-r861nzkaxaa/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS10002903/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features
on February 25, 2025
Posted by: ROSIE1
[This review was collected as part of a promotion.] I love this watch. It was so easy to set up, works great in conjunction with my phone, the apps available, and THE LOOK! I enjoy monitoring my health on here the most. I would have given 5 stars but the battery sucks. You have to charge it everyday. That's very inconvenient.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Watch works great
on March 19, 2025
Posted by: Cyal8rby
[This review was collected as part of a promotion.] The watch has seamless actions across apps, many uses ,health, fitness,personal etc.. very nice..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Features
on April 21, 2025
Posted by: pokey939
I purchased this health smart watch because my other health device has been purchased under Google.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brent
Expertise:Beginner
Verified Purchase:Yes
I love it is the best whatch and best battry ever
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3
This product works for me for now
on June 18, 2025
Posted by: Galaxy
[This review was collected as part of a promotion.] This phone has been one of my favorites yet to come.
Value
3
Response from Samsung USBy R&R Team, June 18, 2025
Greetings Galaxy,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. It's so awesome to hear that you've been enjoying your Galaxy Watch FE since unboxing it! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. It's so awesome to hear that you've been enjoying your Galaxy Watch FE since unboxing it! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch FE
https://www.samsung.com/us/watches/galaxy-watch-fe/
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and sleek.
on July 16, 2025
Posted by: Aldryth
[This review was collected as part of a promotion.] The watch face is durable and rather scratch resistant. Held up to being soaked by rain and the health app actually helped me during a medical emergency.
I used the Galaxy AI to help me through the process of stabilizing the accident victims. It was fast and concise.
I got mine from a Black Friday Deal. And I'll still use it over my other Galaxy Smartwatch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this item
on November 1, 2024
Posted by: Mila14
[This review was collected as part of a promotion.] Got this for a gift my friend really loved it I would recommend
Value
5
Written by a customer while visiting Samsung US