Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - White
Average customer rating
4.2
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
120
4 Stars
56
3 Stars
34
2 Stars
10
1 Star
8
79%of customers recommend this product.
(
100 out of
127)
Customer Reviews for Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - White
Customer Rating
1
on April 8, 2025
Posted by: Cathy
[This review was collected as part of a promotion.] French doors are not aligned and no one is coming to slign
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 14, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 705901.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 705901.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love Whirlpool
on July 22, 2025
Posted by: Andreawi
[This review was collected as part of a promotion.] I’ve had this refrigerator over a month now and just love it! I love the French doors and the wide shelves in the doors. The freezer has so much space too. We are getting all new Whirlpool appliances and love the black so much better than stainless steel. I would recommend Whirlpool to all my friends and family.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love your Appliances
on October 29, 2024
Posted by: No. 1 Refrigerator
from Oroville, California
[This review was collected as part of a promotion.] Love this refrigerator. It is very quiet. Te shelving is perfect.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the icemaker and the fast water flow
on November 14, 2024
Posted by: Grandpa
from Broomfield CO
[This review was collected as part of a promotion.] We love our new refriderator. It fit perfect where we wanted it. Looks Beautiful in our Kitchen
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool - Make Appliances Great Again
on December 3, 2024
Posted by: MAGA - 24
[This review was collected as part of a promotion.] I purchased this about two weeks ago. Delighted so far with the design, features, and quality. Reason for purchase was previous purchase of Whirlpool Washer & Dryer, very satisfied with it. Always confer with my Appliance Repair Guy of 25 plus years and his recommendation was Whirlpool.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Losing ice cubes in the back of freezer
on December 5, 2024
Posted by: Scooter59
from Michigan
[This review was collected as part of a promotion.] Have had this refrigerator for about a month. Works great, but wish the ice maker arm did not push ice out of the full ice bin when pulling the upper shelf forward. The only option I can see is turning the ice maker off BEFORE the bin is full and remembering to turn it back on in anticipation of needing more ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Size layout and visual
on December 6, 2024
Posted by: TATTS
[This review was collected as part of a promotion.] The size is outstanding. The shelf layout is very flexible. Bought this model in White and it dresses up the Kitchen.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Simple elegance
on December 19, 2024
Posted by: None
[This review was collected as part of a promotion.] We bought this refrigerator over a month ago and we are very happy with all the features and brightness when the doors are opened! Easy to clean. Love that the gauges are easy to read.
Written by a customer while visiting whirlpool.com