Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - White
Average customer rating
4.2
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
120
4 Stars
56
3 Stars
34
2 Stars
10
1 Star
8
79%of customers recommend this product.
(
100 out of
127)
Customer Reviews for Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - White
Customer Rating
5
Fantastic Operation & Storage
on December 27, 2024
Posted by: Phil C.
[This review was collected as part of a promotion.] I did not realize how cold a refrigerator should be. I don't care for the drinking water source on the left side of the refrigerator's interior frame. More storage is available due to its placement. I installed a food grade .25" silicon rubber hose onto the water's spout which allows me to easily fill different containers. The water tastes excellent coming from the filter. The refrigerator has well designed compartments for food, condiments and the freezer is a nice size for a cabinet depth refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great fridge, but very noisey!
on January 23, 2025
Posted by: Sandra Z
[This review was collected as part of a promotion.] The fridge was delivered 2 months ago. Generally I really like it. It is similar to my previous fridge. The only issue is, it is very noisey when running. Family and friends have commented on this. In all fairness to the company, they are sending a repair person next week. I hope this will be ressolved at that time.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 27, 2025
Hi. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # 662646, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 12, 2025
Posted by: Manette
[This review was collected as part of a promotion.] We bought this refrigerator a couple of months ago. We have been quite pleased with it. It does feel a bit smaller than our old side by side, especially the freezer drawer. It keeps food much colder and is reliable. Filtered water is more difficult to get as it takes two hands.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 25, 2025
Posted by: coco
[This review was collected as part of a promotion.] Although I like my new refrigerator it is very noisy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love all the room in the fridge!
on March 2, 2025
Posted by: Whirlpool
[This review was collected as part of a promotion.] Have had it for 2 months. Love the clean outside look. Ease of French doors. So happy with the purchase of this refrigerator!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fine so far
on March 11, 2025
Posted by: Amy27
[This review was collected as part of a promotion.] We've had it for a few weeks and so far so good. The water dispenser (inside the refrigerator) is not great - you have to put your cup/water bottle at an awkward angle and it still drips some water after you finish so I end up having to wipe it up every time. Also I got SUCH a hard sell to buy the extended warrantee when I called to register the refrigerator - they were practically like, it's not gonna last that long so you better buy the extended protection. But overall it's a good size, well organized, and has been fine so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product.
on March 23, 2025
Posted by: Jeff
[This review was collected as part of a promotion.] I recently purchased a Whirlpool refrigerator, and I couldn’t be happier with my decision! From the moment it was installed, it’s been a game-changer in my kitchen. It fits perfectly into my space and adds a touch of sophistication to the room.
The storage capacity is fantastic. It’s ENERGY STAR certified, and I’ve noticed it’s gentle on my electric bill despite its powerful performance. The LED lighting inside is bright and makes it easy to find what I’m looking for, even late at night.
Overall, this Whirlpool refrigerator has exceeded my expectations. It’s reliable, stylish, and packed with practical features that make my life easier. If you’re in the market for a new fridge, I’d highly recommend giving Whirlpool a look—you won’t be disappointed!
The storage capacity is fantastic. It’s ENERGY STAR certified, and I’ve noticed it’s gentle on my electric bill despite its powerful performance. The LED lighting inside is bright and makes it easy to find what I’m looking for, even late at night.
Overall, this Whirlpool refrigerator has exceeded my expectations. It’s reliable, stylish, and packed with practical features that make my life easier. If you’re in the market for a new fridge, I’d highly recommend giving Whirlpool a look—you won’t be disappointed!
Written by a customer while visiting whirlpool.com
Customer Rating
3
None
on April 27, 2025
Posted by: tom tom
from California
[This review was collected as part of a promotion.] The quality is not the same as the Kitchen Aid (same size and style) that this refrig replaced. The trays and shelving are of poor quality and missing butter tray etc.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com