Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - White
Average customer rating
4.2
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
120
4 Stars
56
3 Stars
34
2 Stars
10
1 Star
8
79%of customers recommend this product.
(
100 out of
127)
Customer Reviews for Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - White
Customer Rating
5
Best Refrigerator I have owned
on June 4, 2025
Posted by: MM Evanston
from Evanston Illinois
[This review was collected as part of a promotion.] This is an excellent refrigerator. I had this model years ago in another condo and knew when I was redoing my new condo kitchen I would buy it again. The counter depth is perfect for a small condo galley kitchen and the inside space is well ordered and easy to keep food organized.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge, lots of space!
on June 6, 2025
Posted by: Kcm323
from St Charles, Illinois
[This review was collected as part of a promotion.] Love this refrigerator. I had this at my “old” house and loved it so I purposely bought it for my new townhouse.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on June 7, 2025
Posted by: KeJohn
[This review was collected as part of a promotion.] Nice design, lots of drawers and shelfs for storage. Counter depth is a nice fit with still plenty of inside room.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect fit for our small kitchen
on June 7, 2025
Posted by: Gigi17
from Oklahoma
[This review was collected as part of a promotion.] We purchased the Whirlpool Refrigerator several weeks ago and we are very pleased with it.. Love the water in the unit not on the outside.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
We like it a lot
on June 7, 2025
Posted by: Marty
[This review was collected as part of a promotion.] It's a great frig. We like the water dispenser inside. It's harder for the grandkids to get a glass of water, but the extra space in the door where our last icemaker was is way worth it.
I haven't figured out how to contain the ice maker. It makes a lot of ice and turns off, but when you open the top freezer drawer, it always drops a couple of cubes into the bottom of the freezer and they come sliding out onto the floor
I haven't figured out how to contain the ice maker. It makes a lot of ice and turns off, but when you open the top freezer drawer, it always drops a couple of cubes into the bottom of the freezer and they come sliding out onto the floor
Written by a customer while visiting whirlpool.com
Customer Rating
3
on June 9, 2025
Posted by: Kydnurse
from Missouri
[This review was collected as part of a promotion.] Works well enough so far. I had to turn the ice maker off (didn't want on in the first place) because I don't use a lot of ice and it seemed to keep making it and it spilled over into my freezer drawer. Also the design of how you open the drawers is counterintuitive. The opening on the drawer where you place your fingers to pull is facing upward and open instead of open from the bottom. (Think U design instead of n design), Otherwise everything else seems to work just fine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool counter depth
on June 24, 2025
Posted by: Sha67
from Boston, Ma
[This review was collected as part of a promotion.] The inside is smaller than what I am used to and the inside compartments are not sturdy enough material
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loud ice cube maker
on June 24, 2025
Posted by: KS Review
from Sturgeon Bay, WI
[This review was collected as part of a promotion.] Loud ice cube maker when it fills with water. Poor quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 30, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #743160.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #743160.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com