Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - White
Average customer rating
4
(492 Reviews)
Rating breakdown 492 reviews
5 Stars
231
4 Stars
134
3 Stars
70
2 Stars
30
1 Star
27
76%of customers recommend this product.
(
187 out of
246)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - White
Customer Rating
4
on September 3, 2025
Posted by: gordo
from Fort Wayne IN
[This review was collected as part of a promotion.] Had a Whirpool refrigerator before so I stuck with the same brand. The ice cube maker is a bit loud, but it makes crushed. There is an emblem that lights up on the panel if the door is left open, no beep or sound. I do miss having a sound alert.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
The WRFF3436RZ00
on September 3, 2025
Posted by: The Franklins
from Hollywood, FL
Planning ahead always works for anyone.
We came from a crampy Amana side-by-side that we had for the past 9 years, no retired to the back porch, and upgraded our selves to this cavernous beauty.
As with any purchase you all need to really, really, prepare yourselves to receive your new appliance, even read the digital manuals -before arrival-, familiarize yourself with the install. Purchase your own stainless mesh covered water line, the black fiber covered one that will come with the installation is not good. That's what we did proactively. Even monitoring the temperature in the kitchen to avoid condensation. Of course wipe clean all interior surfaces of your new fridge, as a first step.
Here is what we did:
1) Flush the new water line for 5-10 minutes before connecting it to the refrigerator, to remove any factory dirt or debris.
2) Turn OFF the ice maker from the front panel, connect the water line to the fridge, then open the valve.
3) Flush the water dispenser (and consequently the water filter) with at least 1 gallon of water, we did 2 gallons; yes people read the instructions of the filter, it needs to be flushed every-single-time you install a new one.
4) Turn ON the ice maker from the front panel.
5) Configure your shelves the way it works best for you.
6) Let the fridge sit -with no food in it- for a day or two. We had thermometers inside both compartments to make sure it was reaching the desired temperatures. We left the freezer at the default of 0 degrees F, but lowered the fridge to 37 degrees F; yes I like anything liquid very cold.
7) Dump all the ice made in that day or two.
8) Once that fridge is stable after that day or two, then-and-only-then place your goods inside it. You might want to enable the "fast cool" after you finish filling the fridge and freezer.
Most of the indicated above is what the majority of the bad reviewers did not do, thus having bad experiences.
About the door and the alarm, people you only have to make sure you closed the door(s) before walking away, -do not- hope it closed, -do not- hope to be alerted by an alarm or that little red light, we are not children, close the door shut, then walk away.
We waited exactly 60 days of operation to review this new fridge WRFF3436RZ00 which we ordered directly from Whirlpool at a better price than the hardware store, and it have performed as designed, advertised and manufactured for.
Noisy? Water valve filling the ice maker once in a while, very hush motor running to keep temperatures, ice dispensing a little "wild"?. That is not noisy, unless you wish to be very quiet at 3AM.
We have no complaints so far, as it is supposed to be: install and forget.
Good purchase of the fridge we ever wanted.
We came from a crampy Amana side-by-side that we had for the past 9 years, no retired to the back porch, and upgraded our selves to this cavernous beauty.
As with any purchase you all need to really, really, prepare yourselves to receive your new appliance, even read the digital manuals -before arrival-, familiarize yourself with the install. Purchase your own stainless mesh covered water line, the black fiber covered one that will come with the installation is not good. That's what we did proactively. Even monitoring the temperature in the kitchen to avoid condensation. Of course wipe clean all interior surfaces of your new fridge, as a first step.
Here is what we did:
1) Flush the new water line for 5-10 minutes before connecting it to the refrigerator, to remove any factory dirt or debris.
2) Turn OFF the ice maker from the front panel, connect the water line to the fridge, then open the valve.
3) Flush the water dispenser (and consequently the water filter) with at least 1 gallon of water, we did 2 gallons; yes people read the instructions of the filter, it needs to be flushed every-single-time you install a new one.
4) Turn ON the ice maker from the front panel.
5) Configure your shelves the way it works best for you.
6) Let the fridge sit -with no food in it- for a day or two. We had thermometers inside both compartments to make sure it was reaching the desired temperatures. We left the freezer at the default of 0 degrees F, but lowered the fridge to 37 degrees F; yes I like anything liquid very cold.
7) Dump all the ice made in that day or two.
8) Once that fridge is stable after that day or two, then-and-only-then place your goods inside it. You might want to enable the "fast cool" after you finish filling the fridge and freezer.
Most of the indicated above is what the majority of the bad reviewers did not do, thus having bad experiences.
About the door and the alarm, people you only have to make sure you closed the door(s) before walking away, -do not- hope it closed, -do not- hope to be alerted by an alarm or that little red light, we are not children, close the door shut, then walk away.
We waited exactly 60 days of operation to review this new fridge WRFF3436RZ00 which we ordered directly from Whirlpool at a better price than the hardware store, and it have performed as designed, advertised and manufactured for.
Noisy? Water valve filling the ice maker once in a while, very hush motor running to keep temperatures, ice dispensing a little "wild"?. That is not noisy, unless you wish to be very quiet at 3AM.
We have no complaints so far, as it is supposed to be: install and forget.
Good purchase of the fridge we ever wanted.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 4, 2025
Posted by: Rob O
[This review was collected as part of a promotion.] Works great! Door & Drawer mechanism works perfect.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not living up to reputation
on September 4, 2025
Posted by: Mary2207
[This review was collected as part of a promotion.] I bought this Refrigerator roughly a month ago because of the name.
The ice maker is NOT making ice. Yes water is coming from the water outlet.
I now have to call for repair.
The ice maker is NOT making ice. Yes water is coming from the water outlet.
I now have to call for repair.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791624
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791624
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 5, 2025
Posted by: John76
[This review was collected as part of a promotion.] We bought this about a month ago, and we are already experiencing issues with the ice maker. Sometimes it makes ice, and then later it stops working.
Written by a customer while visiting whirlpool.com
Customer Rating
5
NAC's new fridge.
on September 8, 2025
Posted by: NC120WB
from Hamilton, GA
[This review was collected as part of a promotion.] I have had this since August 20, 2025, and it works like a charm with plenty of room in the fridge and freezer areas.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad decision on our part
on September 8, 2025
Posted by: no nickname
from Iowa
[This review was collected as part of a promotion.] poorly designed ice and water dispenser, not user friendly
Ice cube needs larger capacity.
Units keeps tripping 20 amp circuit breaker in new home.
Ice cube needs larger capacity.
Units keeps tripping 20 amp circuit breaker in new home.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 9, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 794145.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
The layout of shelving and design is good.
on September 13, 2025
Posted by: KingKong
from Miami Florida
[This review was collected as part of a promotion.] So far all is great with this fridge. Whirlpool's reputation for reliability was the reason I bought this fridge when comparing to other brands. Service technicians praise reliability and availability for spare parts..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com