Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Fingerprint Resistant Stainless Steel
Average customer rating
4.2 out of 5
4.2
(291 Reviews)
Open Ratings Snapshot
Rating breakdown 291 reviews
5 Stars
152
4 Stars
84
3 Stars
29
2 Stars
15
1 Star
11
79%of customers recommend this product. 
(
115 out of 145
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Fingerprint Resistant Stainless Steel
Customer Rating
2 out of 5
2
Not what I was expecting
on April 27, 2025
Posted by: Cheitza
from Deltona florida
[This review was collected as part of a promotion.] This is not a very good product To small inside. Make stranger noises.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool TeamConsumer CareApril 30, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64222vFa2 . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64232vFaN or Instagram http://spr.ly/64242vFa4. When responding, please include your contact information and reference Case # 714650.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
My wife like the size of the ice cubes.
on April 28, 2025
Posted by: creese7
from St Charles, MO
[This review was collected as part of a promotion.] We thought that we would give a Whirlpool fridge a turn, since the Fridgaire crapped out after 2 years of service. The Whirlpool is servicing us very well. One thing that I have noticed is that the plastic storage drawers are a little flimsy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Beautiful refrigerator
on April 29, 2025
Posted by: Beck1
from Byron, GA
[This review was collected as part of a promotion.] I received my refrigerator a few days ago. It looks absolutely beautiful! It is running well, and it has loads of space for my food. I am so happy not to have to reach down to get stuff out of the refrigerator anymore because of the freezer being at the bottom of the unit. And it is easy to get things out of the freezer, too. It has separate bins to keep the frozen stuff organized. Getting ice and water out of the door is a breeze.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Not very happy
on April 30, 2025
Posted by: Leo77
from South Carolina
[This review was collected as part of a promotion.] It is very loud, the compressor/ ac cooling fan run 20 hours a day. When I contacted customer service, I was told it is normal operating procedure. And were very rude. Even told me to return it. The drawers are very flimsy, but it does make good ice. My choice was between this fridge, and the LG. I should have gone with the LG.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool TeamConsumer CareMay 1, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64222x63e . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64232x635 or Instagram http://spr.ly/64242x63g. When responding, please include your contact information and reference Case # 716116.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good Value
on May 1, 2025
Posted by: DT1976
[This review was collected as part of a promotion.] Good Value. Only issues I have is 1) the single deli drawer goes all the way across so you have to open both doors to access it. 2) The ice maker is very loud and the ice bin is difficult to remove.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Freezer Frozen!!
on May 2, 2025
Posted by: NOTHappyAmma
Purchased this fridge five years ago, and it has given problems with the freezer door. It keeps getting frozen/stuck to the fridge - cannot access it and there is water leaking from the freezer, potentially damaging the hardwood floors. Do not recommend for longevity.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool TeamConsumer CareMay 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 717344.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on May 3, 2025
Posted by: Jibby
[This review was collected as part of a promotion.] Purchased last month so far so good .Love the bottom freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Love the space inside and the simplicity of it
on May 4, 2025
Posted by: Kim71
[This review was collected as part of a promotion.] Took a while to get it but it was worth the wait..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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