Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Stainless Steel
Average customer rating
4.3
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
99
4 Stars
53
3 Stars
14
2 Stars
12
1 Star
4
81%of customers recommend this product.
(
75 out of
93)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Stainless Steel
Customer Rating
4
It works well. We like the French doors.
on April 11, 2025
Posted by: Larry12
[This review was collected as part of a promotion.] We like the refrigerator. It looks good and does a good job. The only concern is ice forming on the slide rail of the freezer on the left side. We have not called for service yet. It may be a simple fix.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice bin drawer very difficult to open
on April 12, 2025
Posted by: Tfridge
from Ramona, CA
[This review was collected as part of a promotion.] The internal drawer for ice bin is very difficult to open! Both my husband and I have difficulty opening it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Happy!!
on April 12, 2025
Posted by: Mike
[This review was collected as part of a promotion.] We've had this refrigerator for a month now and couldn't be happier. The lay out inside makes for more room and visibility. I love the easy access to the filter
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 15, 2025
Posted by: ron14
from Michigan
[This review was collected as part of a promotion.] This is a real nice refrigerator. Plenty of room for all your food groups and liquids.My only issue is the doors seem really cheap .Would buy again
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
poor design, cheap materials
on April 15, 2025
Posted by: fridge
from Ponte Vedra, FL
[This review was collected as part of a promotion.] i've only had it for about a week so cannot speak for longevity. My first thoughts are poor design and cheap materials. The light on the top of fridge hangs down about an inch and takes up valuable space. The filter is on the top as well, so overall limits space a lot.
The produce and deli drawers as well as door shelves are made out of flimsy plastic and I can see them cracking at some point. The entire fridge and freezer seems smaller than the last one I had with same capacity. I bought it sight unseen, so I am stuck with it. Lesson learned.
The produce and deli drawers as well as door shelves are made out of flimsy plastic and I can see them cracking at some point. The entire fridge and freezer seems smaller than the last one I had with same capacity. I bought it sight unseen, so I am stuck with it. Lesson learned.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor drawer and door design
on April 15, 2025
Posted by: P. I. A.
from Denver, Colorado
[This review was collected as part of a promotion.] I wish I would have looked at drawers closer. As we have to open both doors to open the drawer. Poor design.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
high temperatures
on April 17, 2025
Posted by: Hot frig
[This review was collected as part of a promotion.] I have had this refrigerator for 2 weeks and the temperature is 8 to 10 higher than the settings on the door panel.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 710013.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
HELP
on April 21, 2025
Posted by: Mary
[This review was collected as part of a promotion.] It has been 3 weeks since I purchased the refrigerator. Today the ice machine does not work and the ice tray cannot be removed
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 22, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 711381.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com