Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Stainless Steel
Average customer rating
4.3
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
99
4 Stars
53
3 Stars
14
2 Stars
12
1 Star
5
80%of customers recommend this product.
(
75 out of
94)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Stainless Steel
Customer Rating
2
Not happy
on February 6, 2025
Posted by: Peg#1
[This review was collected as part of a promotion.] Both of the french doors have to be open to get to either of the fruit/vegetable drawers. The deli drawer is one drawer so you have to open both french doors. In the freezer, the sliding drawer is not solid it's wire and doesn't slide very well. It also has a divider in the middle which limits space. You have to close the left french door first otherwise it doesn't close properly. Bought this Whirlpool cause it was made in America and I thought it was close to the same design as my french door Samsung that lasted 16 years. We'll see how long this one lasts and I just have to get used to how it operates.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 10, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 670655.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 670655.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator/freezer.
on February 7, 2025
Posted by: Kaysy33
[This review was collected as part of a promotion.] This refrigerator came with the home I just purchased and I love it! There is more than enough space for everything in both the refrigerated and frozen areas.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge
on February 8, 2025
Posted by: Mark
[This review was collected as part of a promotion.] The replacement fridge has had 0 issues. And I'm very happy with it. Plenty of room and has an ice maker that keeps up with everyone using it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointing
on February 9, 2025
Posted by: Cat24
from Ny
[This review was collected as part of a promotion.] Too many drawers so there is not enough shelf room.
There was a dent in my refrigerator. It came in the home I bought I did not pick it out. I would have not chosen this model. It’s hard to get clean with not having smudges. I was told it was fingerprint resistant. The freezer part is hard to fit pizzas in it. There is not much room.
There was a dent in my refrigerator. It came in the home I bought I did not pick it out. I would have not chosen this model. It’s hard to get clean with not having smudges. I was told it was fingerprint resistant. The freezer part is hard to fit pizzas in it. There is not much room.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 11, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #672700.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #672700.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water Condensation Along Freezer Door Seal
on February 12, 2025
Posted by: Vett
from Englewood, FL
[This review was collected as part of a promotion.] This was installed as part of our new build and was brand new. Ever since we took possession of the house, the freezer door has been getting a LOT of water condensation along the top seal. We've ensured that the fridge doors and freezer door are fully shut, yet we keep seeing water condensation along the seal. Something isn't sealing correctly and we haven't been able to get it addressed as of yet.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like that the freezer is on the bottom.
on February 12, 2025
Posted by: Roro
[This review was collected as part of a promotion.] Product is good, but it took a month before we got it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
4.5 out of 5 stars
on February 12, 2025
Posted by: mrsaimeefisher
from Minnesota
[This review was collected as part of a promotion.] 4.5 out of 5 stars
Ice maker is loud and the actual ice maker cover is hard to open to get inside if needed.
Overall it's a working and nice fridge
Ice maker is loud and the actual ice maker cover is hard to open to get inside if needed.
Overall it's a working and nice fridge
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator!
on February 13, 2025
Posted by: Daniel L.
from Littleton CO
[This review was collected as part of a promotion.] Love my new Whirlpool refrigerator! Fit perfectly on the space. Ice maker and waterproof dispenser work so much better than my last one. Lots of space and great temperature control. Would recommend to anyone looking for a new fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com