Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - Print Resist Blk Stnlss
Average customer rating
4.2
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
100
4 Stars
51
3 Stars
25
2 Stars
8
1 Star
7
79%of customers recommend this product.
(
88 out of
111)
Customer Reviews for Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - Print Resist Blk Stnlss
Customer Rating
5
works really good
on October 31, 2025
Posted by: blue 1
from colorado
[This review was collected as part of a promotion.] We love our new unit its is work really great. nnnnnnnnnnnnnnnnnnnnnnn
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Stick to the side by side
on November 3, 2025
Posted by: Dawnmc92
from Delaware
[This review was collected as part of a promotion.] Do not like the bottom freezer. Very awkward. The door handles are not even and the bolt used to adjust them is stripped from factory install. Cools fine. Freezes fine.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
The basketAll cheaper parts.
on November 3, 2025
Posted by: Whirlpool refrig review
[This review was collected as part of a promotion.] I ordered a refrigerator like my last kitchenaid refrig. The dealer said only Whirlpool makes a comparable one just like it jt is a cheaper chicken thats in for sure!
Response from whirlpool.comBy Branded Team, Consumer Care, November 6, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #833356.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #833356.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Definately worth every dime
on November 4, 2025
Posted by: lisa13
from edmonton alberta
[This review was collected as part of a promotion.] excellent fridge lots of room fits everything and love the icemaker and water dispenser
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Review
on November 12, 2025
Posted by: Dvolk6
from Belvidere Il 61009
[This review was collected as part of a promotion.] It would have been nice to have the can rack. Space is there for it. Or add another shelf in that space.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on November 12, 2025
Posted by: Ira Tated
from Eugene, OR
[This review was collected as part of a promotion.] Unable to level doors, no hex key provided as described. Overall, not solid, therefore do not expect it to hold up well.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Bought it in a pinch, and glad I did.
on November 18, 2025
Posted by: Nels B
from Rio Rancho, NM
[This review was collected as part of a promotion.] I bought this when a four year old Samsung unit failed. It was the only black S/S counter depth replacement I could find available on a reasonable schedule and price. However, I am much more pleased with the functionality than the Samsung it replaced.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
36-Inch Wide Counter-Depth French Door
on November 18, 2025
Posted by: EncoreCP
from Pittsboro, NC
[This review was collected as part of a promotion.] This is my first French Door fridge. I've always had side by side and felt limited in width for both freezer and fridge. I've only had it a week but so far so good. I like that I can change the shelf height in the fridge and there's plenty of space on the door shelves.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com