Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - Print Resist Blk Stnlss
Average customer rating
4.2
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
100
4 Stars
51
3 Stars
25
2 Stars
8
1 Star
7
79%of customers recommend this product.
(
88 out of
111)
Customer Reviews for Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - Print Resist Blk Stnlss
Customer Rating
4
Love it
on September 10, 2025
Posted by: Martha
from North Carolina
[This review was collected as part of a promotion.] I love it! Have been wanting a bottom freezer for a long time/
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect fit with features we needed
on August 28, 2025
Posted by: Kevin
[This review was collected as part of a promotion.] Replaced a Maytag fridge. Really like the new Whirlpool fridge. No issues. Great space inside. Bright light. Love ice maker inside freezer vs. Outside on door . Matches other appliances too.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Recent Purchase Review
on August 29, 2025
Posted by: TD47
from Southern California
[This review was collected as part of a promotion.] The only issues I have with this unit, and admittedly I did not read all of the reviews, is with the Deli tray and right-side Veg. drawer. The Deli tray which spans the width of the unit cannot be opened without having both main doors open. Sacrifice to offset the size of the tray. Additionally, the right Veg drawer requires opening both doors because it is about an inch too wide for access through just the right door. Otherwise, this meets all of our requirements.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on August 30, 2025
Posted by: Paula
from Bible Hill Nova Scotia
[This review was collected as part of a promotion.] I love this appliance! So roomy. Fits all of our food easily and everything is easy to get at! Love the cold, filtered water that takes up NO space and the continuous supply of ice cubes! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Counter depth Whirlpool is perfect for us
on September 1, 2025
Posted by: Hoagie joe
[This review was collected as part of a promotion.] Needed a counter depth fridge. We don't like gadgetry so simpler is better. The black option is nice looking. The inside is bright, easy to arrange and enough space for 2 of us. Glad we got this model.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the two doors. Also love the water feature.
on September 2, 2025
Posted by: J967
[This review was collected as part of a promotion.] I like the refrigerator. I do have some questions about getting the correct settings.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 3, 2025
Posted by: Tjen
[This review was collected as part of a promotion.] It’s been great! Stays super cool, love all the space, and looks nice!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Leak
on September 3, 2025
Posted by: gee7
from Livermore, CA
[This review was collected as part of a promotion.] This refrigerator has a water leak. Disappointed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 791321
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com