Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - Print Resist Blk Stnlss
Average customer rating
4.2
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
100
4 Stars
51
3 Stars
25
2 Stars
8
1 Star
7
79%of customers recommend this product.
(
88 out of
111)
Customer Reviews for Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - Print Resist Blk Stnlss
Customer Rating
5
36 inch fridge was awesome
on August 11, 2025
Posted by: olsi
from ottawa
[This review was collected as part of a promotion.] This 36-inch French door fridge has completely upgraded my kitchen. The design is beautiful, with wide shelves and deep bins that make organizing groceries a breeze. The French door layout means I can see everything at a glance, and the full-width drawer is perfect for platters or snacks.
The cooling is consistent, and produce stays fresh much longer than in my old fridge. I also love how quiet it runs — I barely notice it’s on. The stainless steel finish resists fingerprints, which keeps it looking brand new.
It’s both functional and stylish, and I couldn’t be happier with the purchase. If you want a fridge that combines looks, performance, and storage space, this is the one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Redesign needed
on August 13, 2025
Posted by: Liza
from Hamilton, Ontario
[This review was collected as part of a promotion.] The drawers need to be redesigned. The pull should be the other way up. They are too narrow to clean properly. If they were down facing, little would get in there and the bottom front again gets stuff stuck.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the inside water feature!!
on August 15, 2025
Posted by: Love!!
from Tennessee
[This review was collected as part of a promotion.] I bought my French Door refrigerator about a month ago, and I’m really happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Missed the mark with the water dispenser
on August 19, 2025
Posted by: Vic101
[This review was collected as part of a promotion.] I bought this fridge a month ago. I liked the adjustable shelves and the deli tray. I don’t like that you need two hands to use the water dispenser . It would be better if the water button were under the dispenser spigot to allow you to push the button with the glass while holding it under the spigot, this would allow for one hand dispensing.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Happy so far!
on August 21, 2025
Posted by: Hogaiejoe
[This review was collected as part of a promotion.] Needed a counter depth refrigerator. This model was carried by 4 local dealers so presumed that performs well. So far so good. It is not high capacity so it may take some adjustments if you are used to a massive unit. But we'll organized, bright and wuiet
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of room!
on August 25, 2025
Posted by: Priscilla R.
from San Antonio, Texas
[This review was collected as part of a promotion.] We got this refrigerator installed in our condo last month and I am very happy with the amount of room it has. I really like that the water dispenser is inside the fridge and not on the outside making the refrigerator look very clean and minimal from the front. It adds a nice aesthetic to our kitchen! The shelves go really deep and there is a lot of space in this refrigerator. The freezer is also spacious with a generous tray for ice making!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice looking.
on August 26, 2025
Posted by: JG1277
[This review was collected as part of a promotion.] I bought this two weeks ago and still getting use to its space and functionality. It seems to have less shelf space than my old refrigerator which had the same CF. It also leaves a lot of fingerprints & marks on the front doors.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 2, 2025
Posted by: Chris
from South Carolina
[This review was collected as part of a promotion.] I owned a Kenmore Elite french door model before; unfortunately, this Whirlpool is not the quality that the Kenmore Elite model was. It doesn't have a dedicated butter keeper. There is only one light inside the cabinet The Kenmore had lights all down the sides. The drawers move around, instead of firmly sitting on drawer glides.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com