Customer reviews from whirlpool.com
Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - Print Resist Blk Stnlss
Average customer rating
4.2
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
100
4 Stars
51
3 Stars
25
2 Stars
8
1 Star
7
79%of customers recommend this product.
(
88 out of
111)
Customer Reviews for Whirlpool - 20 Cu. Ft. French Door Bottom Mount Counter-Depth Refrigerator - Print Resist Blk Stnlss
Customer Rating
4
Love the counter depth size
on July 10, 2025
Posted by: Tault
[This review was collected as part of a promotion.] So far, I really like the counter depth model that we purchased. It looks good in our kitchen and I love that I don’t have to crawl in to find the stuff in the back. All us working and we are pleased with our purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Fridge!
on July 10, 2025
Posted by: BBL128
from Buffalo, NY
[This review was collected as part of a promotion.] I bought this one to replace my 18 year old Amana that died. I decided to get a counter depth model this time so it wouldn't stick out as much. Didn't realize I would lose so much square footage with a few inches. The fridge space is fine, but the freezer space is quite small. The indoor water dispenser and ice maker work great. Still want to see if I can fit the rubber liners from the Amana door shelves in this one...they were a nice feature. This is my first stainless steel appliance and I love how it looks. Now to replace my other white appliances!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
ICEMAKER
on July 14, 2025
Posted by: PIZZA
[This review was collected as part of a promotion.] The icemaking feature is inadequate and it makes ice very, very slowly and I am disappointed with that feature. Has a few other features that I find are pretty small. I was restricted as to what size to purchase due to the opening for the refrigerator but those are the items that come to mind.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on July 16, 2025
Posted by: Michele
from RI
[This review was collected as part of a promotion.] The handles were installed on the refrigerator crooked and the appliance store I purchased it from said there is nothing they can do.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 16, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #752548
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #752548
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of storage!
on July 16, 2025
Posted by: shann1811
from NE Ohio
[This review was collected as part of a promotion.] So far no complaints or concerns! Lots of room & storage. Easy to clean, love this fridge!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 16, 2025
Posted by: Bob's Dad
[This review was collected as part of a promotion.] We needed a new fridge and this is great. I like the space-saving french doors. The filtered water is a nice bonus, without the lost space in the door like you get with an external spout.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Bad design
on July 19, 2025
Posted by: Flypig
from Southern California
[This review was collected as part of a promotion.] The design is awful! The water dispenser should have been on the right side. That way, you wouldn’t have to open both doors to get water. Plus the water filter should have been on the left side closer to the back since it hangs down. The light fixture hangs down too low. To move the shelves down you lose space that is already tight. I have to have a counter-depth refrigerator because of the design of my kitchen.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 21, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #754196.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #754196.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Counter Depth Frig!
on July 21, 2025
Posted by: Marie**
[This review was collected as part of a promotion.] We received this refrigerator a month ago, and we are VERY pleased with it! Gives alot of space for a counter depth, and more than our previous counter depth did. It keeps things very cold as well. The stainless is easy to wipe off, unlike our last stainless fridge. Love it!
Written by a customer while visiting whirlpool.com