Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Average customer rating
4
(492 Reviews)
Rating breakdown 492 reviews
5 Stars
231
4 Stars
134
3 Stars
70
2 Stars
30
1 Star
27
76%of customers recommend this product.
(
187 out of
246)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Customer Rating
2
Love how spacious the inside is.
on July 30, 2025
Posted by: Judy
[This review was collected as part of a promotion.] I loved it when I got it but five weeks into ownership my ice maker did not work and I could not open the ice bin as it was impossible to press the button and pull the ice bin forward.
Response from whirlpool.comBy Branded Team, Consumer Care, July 31, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 760170
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 760170
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice fridge but has a few flaws
on July 31, 2025
Posted by: Supergt
from Ennis Texas
[This review was collected as part of a promotion.] Bought fridge, about 2 months ago checked out a bunch, The reason why I gave it three stars is the water dispenser takes 1 minute to fill up a glass of water, The meat drawer goes from one end of the fridge to the next which means you have to open both French doors to access it letting out cold air, there is not much storage on the doors, and I still have not been able to get a hold of customer service hold times are long.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good refrigerator
on July 31, 2025
Posted by: Cecilia
[This review was collected as part of a promotion.] I bought this refrigerator as mine broke, I love the French doors and bottom freezer. I do wish the vegetable and fruit storage bins were bigger. Also the cold cuts storage container, is not deep enough, has to much wasted space. Besides those things it’s a great refrigerator. I love the ice and water dispenser.
Written by a customer while visiting whirlpool.com
Customer Rating
3
just ok
on July 31, 2025
Posted by: jjdm
[This review was collected as part of a promotion.] This one is ok If I would of had more room I would of bought a different one but ok for sale price
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice fridge!
on July 31, 2025
Posted by: Judyd1
[This review was collected as part of a promotion.] Love the size and versatility of the moveable shelves
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 1, 2025
Posted by: Snowball 71
[This review was collected as part of a promotion.] Had for month still don't have ice maker repair guy was a joke could you send me someone else not Bob
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Fridge
on August 2, 2025
Posted by: Bonnie
[This review was collected as part of a promotion.] We love this refrigerator! It has lots of room, shelves that can be arranged as needed, and a good ice maker! I like the drawer in the freezer which fits ice cream containers perfectly!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 2, 2025
Posted by: Sandy
[This review was collected as part of a promotion.] The brackets that hold both doors have a cheap look. The space inside the bridge is smaller than the regular 2 French doors, like the one I previously had. The ice maker is noisy, hopefully this last me 20 years like my old one. The shelf material is cheap, the ones in my old Whirlpool fridge were more sturdy.
Written by a customer while visiting whirlpool.com