Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Average customer rating
4.2
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
139
4 Stars
75
3 Stars
26
2 Stars
14
1 Star
9
77%of customers recommend this product.
(
101 out of
131)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Customer Rating
5
Very spacious.
on June 1, 2025
Posted by: Candy
[This review was collected as part of a promotion.] I'm happy we chose this refrigerator. So far it's working very well. I really enjoy the bottom drawer freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
GET IT
on June 2, 2025
Posted by: Naile
[This review was collected as part of a promotion.] I bought this a month ago and my gosh it is the most affordable, durable and "luxury" looking. I love it. perfect!!!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on June 2, 2025
Posted by: Rjaguilar
[This review was collected as part of a promotion.] Just movd out to our first new houseand been having issue already with our frefrigerator. Its either ice maker wont work or wont come out from the button. Already cheked twice by technician but still having same issue
Response from whirlpool.comBy Branded Team, Consumer Care, June 4, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 732875.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on June 4, 2025
Posted by: Randy
from Chester, Va
[This review was collected as part of a promotion.] The vegetable drawers are narrower than my old Maytag the same cu in
The plastic is less strong
The light is inadequate and leaves areas in near total darkness
There is also less door storage than the older Maytag
The plastic is less strong
The light is inadequate and leaves areas in near total darkness
There is also less door storage than the older Maytag
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Something’s missing
on June 4, 2025
Posted by: Lorace
[This review was collected as part of a promotion.] I am overall happy with my new refrigerator. However, my previous Whirlpool refrigerator had a water dispenser that you could program for a certain amount. I sure do miss that convenience. I did not see any in your lineup with that feature.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the amount of adjustment on the shelves
on June 4, 2025
Posted by: Anonymous
from Valparaiso , Indiana
[This review was collected as part of a promotion.] So far so good ! Took along time to get to temp. Would have been nice if the water line would have had a nut and Ferrel with it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
roomy and sleek
on June 4, 2025
Posted by: 12345
from TX
[This review was collected as part of a promotion.] have had this refrigerator for two weeks and love it. Efficient, roomy, sleek-looking, easy to clean, and especially like the bottom freezer drawer - much easier to store and access frozen items.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ice Maker Issues
on June 4, 2025
Posted by: Lainie
from Minneapolis, MN
[This review was collected as part of a promotion.] We bought this refrigerator almost a month ago when the compressor on our Kenmore Elite died. This Whirlpool model was very similar to that so we ordered it. Unfortunately, the ice maker quit working for a few days and we couldn’t get access to the ice maker. Then it just started working again. We had someone come out to show us how to get access, but is so hard to pull out that we can’t do it. Also, the ice maker is loud and takes up a lot of room inside the fridge. I miss the Kenmore Elite!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 5, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #733848.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #733848.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com