Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Average customer rating
4.2
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
139
4 Stars
75
3 Stars
26
2 Stars
14
1 Star
9
77%of customers recommend this product.
(
101 out of
131)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Customer Rating
5
on February 4, 2025
Posted by: Nfrig
[This review was collected as part of a promotion.] Very happy with design and ease of access. Interior lighting excellent. . However, unit seems to run more often than older refrigerator we replaced.
Written by a customer while visiting whirlpool.com
Customer Rating
1
problems
on February 13, 2025
Posted by: debjo
from texas
[This review was collected as part of a promotion.] On day 1, the icemaker was stuck and needed someone to come out and unjam it. within a week, i have condensation and ice crystals in my freezer and need another person out to check on it. Not real pleased
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 676735.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the ice and water outside the door
on February 13, 2025
Posted by: Dakota Jack
from Chesterland ohio
[This review was collected as part of a promotion.] We have had the refrigerator for a couple weeks and so far are very satisfied.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Upgrade
on February 24, 2025
Posted by: Chico
from Colorado Springs, CO
[This review was collected as part of a promotion.] Very nice fridge. Large capacity, I can accommodate everything that i normally pout in the fridge without issues. It is missing an egg bin and the wat3er dispenser is kind of loud, but other than that it is very nice. The finish, non print stainless is great, less cleaning. Overall I love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on March 4, 2025
Posted by: cravery
[This review was collected as part of a promotion.] I am not happy with the inside it is very cheaply made
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 11, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #688857.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #688857.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Basic..but beware of loud noise
on March 19, 2025
Posted by: Hickman
[This review was collected as part of a promotion.] The fridge itself has lots of space, it is your basic model. It certainly is not a kitchen side or GE cafe type of fridge. If you’re looking for a basic fridge, this will do the trick.
One note, once ice is made and the water fills the ice maker IT is LOUD, we called service..a technician came out, no fix.
One note, once ice is made and the water fills the ice maker IT is LOUD, we called service..a technician came out, no fix.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy Refrigerator
on March 26, 2025
Posted by: jp94
from Wesley Chapel, FL
[This review was collected as part of a promotion.] We had this product for only 1 month. The refrigerator is noisy and the ice maker is very noisy. The refrigerator temperature is set for 37 but ranges from 35 to 43, which is too wide of a range. I realize some of this may have to due with how full the refrigerator is but that is no excuse. Also the placement of the icemaker takes considerable room from the refrigerator. I also completed warranty process and was to receive an email verifying but have not received this email. Please do what you say you are going to do!!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on March 29, 2025
Posted by: Jolene
from Mason City, Iowa
[This review was collected as part of a promotion.] We wanted a refrigerator with a bottom freezer, ice and water in the door. This fits our needs and wants.
I called our favorite appliance repairman to see what brand he has at his house. He told me Whirlpool. It’s also American made.
I called our favorite appliance repairman to see what brand he has at his house. He told me Whirlpool. It’s also American made.
Written by a customer while visiting whirlpool.com