Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Average customer rating
4.1
(471 Reviews)
Rating breakdown 471 reviews
5 Stars
223
4 Stars
130
3 Stars
64
2 Stars
28
1 Star
26
76%of customers recommend this product.
(
175 out of
230)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Customer Rating
1
Awful
on May 10, 2025
Posted by: hmj77
from Troutman, NC
[This review was collected as part of a promotion.] It is the worst refrigerator I have ever owned. The Ice Maker makes a horrible noise after the ice is dumped. The Ice maker froze up and water started dripping out through the door because the ice melted in the tray. Cleaned out in the morning and by 4:00 in the afternoon if malfunctioned again with water dripping out the door. I have only had this refrigerator for a total of 4 months, service has replaced the icemaker once already. But now it is the whole compartment not working in that the ice melts. I would give it Zero Stars if possible. I have images but you website would not let me upload.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 15, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 721298.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 721298.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Refrigerator
on May 11, 2025
Posted by: TKKP
[This review was collected as part of a promotion.] This wasn't the Whirlpool refrigerator I was looking at but I am happy with my purchase. The only downside is the ice maker is noisy, but I am getting used to it. I also have a hard time pulling the ice bin out because of arthritis in my hands. All in all I really do like my new fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
3
So far not to happy with it.
on May 11, 2025
Posted by: GramaJ
[This review was collected as part of a promotion.] So far the refrigerator and freezer are working but the ice maker is not. I have someone coming in the near future to try to figure it out. it worked for about 2 weeks then I replaced the filter and it worked for about 3 days.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Glad I bought this!
on May 11, 2025
Posted by: PShortell
from Rio Rancho NM
[This review was collected as part of a promotion.] Very happy with this replacement for my 21 year old fridge.
It is spacious and works perfectly
It is spacious and works perfectly
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nothing to rave at.
on May 11, 2025
Posted by: gracie
from Bonita Springs FL
[This review was collected as part of a promotion.] I didn’t upgrade my appliances in buying a new home and would NEVER purchase a refrigerator such as the one I received. The inside configuration is awful. I can’t fill an insulated bottle because it is too tall for the allowable space. If one of the doors is open too long there is no alarm; same with freezer. If there is one I don’t hear it because I am hearing impaired.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 11, 2025
Posted by: try71
from Texas
[This review was collected as part of a promotion.] I like the features ok except I think you should add inside temperature on the outer display
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Satisfactory
on May 12, 2025
Posted by: KeRo
[This review was collected as part of a promotion.] I’ve had the unit for a few months now. It cools fine. It has sufficient space for our needs. On the negative side. It’s way too loud. And once the freezer light stuck In the off position. That however, was easily resolved.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 12, 2025
Posted by: Rocko
[This review was collected as part of a promotion.] I am happy with my new refrigerator, however, was disappointed that the ice maker does not drop ice into freezer like my previous frig.
Written by a customer while visiting whirlpool.com