Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Average customer rating
4.2
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
139
4 Stars
75
3 Stars
26
2 Stars
14
1 Star
9
77%of customers recommend this product.
(
101 out of
131)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Customer Rating
4
Drawers open awkwardly
on May 9, 2025
Posted by: Sandy
[This review was collected as part of a promotion.] So far, so good. I haven't had the appliance long enough to critique. However, I find that it's rather noisy. When motor runs, it's excessively loud.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Just like the old one but more expensive
on May 9, 2025
Posted by: Danbat
[This review was collected as part of a promotion.] Bought a week ago to replace the ten year old version of this one that flooded our kitchen when the ice maker crapped out for the third time. I have no idea why we continue to buy whirlpool appliances except for the fact that I know how to repair them, lol. Drawers and shelves much cheaper than the old one.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sounds
on May 9, 2025
Posted by: Becky
[This review was collected as part of a promotion.] Not happy with the EXTRA LOUD sounds when ice dumps and the extremely LOD SOUND IT MAKES when water comes on to fill container to make ice.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Beautiful and spacious
on May 10, 2025
Posted by: Shopper25
from Central Valley, California
[This review was collected as part of a promotion.] I’ve only had the fridge for a week. It’s beautiful and I really like the configuration. My only concern is that it is VERY loud. More specifically the Ice Maker is Very loud. Although it seems to be working properly its cycling is incredibly loud. It can be jarring at times.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 10, 2025
Posted by: Mom’s n more
[This review was collected as part of a promotion.] We had a side by side whirlpool fridge for many, many years. It was very reliable, and was still running when we got this one
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool refrigerator purchase
on May 10, 2025
Posted by: mary56
[This review was collected as part of a promotion.] This Whirlpool refrigerator was purchased to replace our LG. We didn't want to get another LG, because ours only lasted 12 years. However, upon reading the Whirlpool literature and reviews, we found out that theirs are only rated for 12 years, as well. That is disappointing, to say the least. The Whirlpool refrigerator seems to be made cheaper, with more plastic than our LG had. It also has less space due to the large ice compartment. I don't know if I would purchase this refrigerator again.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Awful
on May 10, 2025
Posted by: hmj77
from Troutman, NC
[This review was collected as part of a promotion.] It is the worst refrigerator I have ever owned. The Ice Maker makes a horrible noise after the ice is dumped. The Ice maker froze up and water started dripping out through the door because the ice melted in the tray. Cleaned out in the morning and by 4:00 in the afternoon if malfunctioned again with water dripping out the door. I have only had this refrigerator for a total of 4 months, service has replaced the icemaker once already. But now it is the whole compartment not working in that the ice melts. I would give it Zero Stars if possible. I have images but you website would not let me upload.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 15, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 721298.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 721298.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Refrigerator
on May 11, 2025
Posted by: TKKP
[This review was collected as part of a promotion.] This wasn't the Whirlpool refrigerator I was looking at but I am happy with my purchase. The only downside is the ice maker is noisy, but I am getting used to it. I also have a hard time pulling the ice bin out because of arthritis in my hands. All in all I really do like my new fridge.
Written by a customer while visiting whirlpool.com