Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Average customer rating
4.2
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
139
4 Stars
75
3 Stars
26
2 Stars
14
1 Star
9
77%of customers recommend this product.
(
101 out of
131)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Customer Rating
2
Not very happy
on April 30, 2025
Posted by: Leo77
from South Carolina
[This review was collected as part of a promotion.] It is very loud, the compressor/ ac cooling fan run 20 hours a day. When I contacted customer service, I was told it is normal operating procedure. And were very rude. Even told me to return it. The drawers are very flimsy, but it does make good ice. My choice was between this fridge, and the LG. I should have gone with the LG.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 1, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64222x63e . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64232x635 or Instagram http://spr.ly/64242x63g. When responding, please include your contact information and reference Case # 716116.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/64222x63e . If you need additional assistance, please reach out to us directly via Facebook http://spr.ly/64232x635 or Instagram http://spr.ly/64242x63g. When responding, please include your contact information and reference Case # 716116.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Value
on May 1, 2025
Posted by: DT1976
[This review was collected as part of a promotion.] Good Value. Only issues I have is 1) the single deli drawer goes all the way across so you have to open both doors to access it. 2) The ice maker is very loud and the ice bin is difficult to remove.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Freezer Frozen!!
on May 2, 2025
Posted by: NOTHappyAmma
Purchased this fridge five years ago, and it has given problems with the freezer door. It keeps getting frozen/stuck to the fridge - cannot access it and there is water leaking from the freezer, potentially damaging the hardwood floors. Do not recommend for longevity.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 717344.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 3, 2025
Posted by: Jibby
[This review was collected as part of a promotion.] Purchased last month so far so good .Love the bottom freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the space inside and the simplicity of it
on May 4, 2025
Posted by: Kim71
[This review was collected as part of a promotion.] Took a while to get it but it was worth the wait..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent buy.
on May 4, 2025
Posted by: JPGO
[This review was collected as part of a promotion.] Lots of room in the refrigerator.
Too much ice comes out at once.
Too much ice comes out at once.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great water dispenser
on May 5, 2025
Posted by: WalterJack
[This review was collected as part of a promotion.] Very good so far Hope it is care free. Hope it last longer than the ge pile of trash we had before.
Written by a customer while visiting whirlpool.com
Customer Rating
5
great fridge.
on May 5, 2025
Posted by: T3D7
from Bloomington, IN
[This review was collected as part of a promotion.] We have had this new refrigerator for a couple of weeks. It's our first freezer on bottom kind. One thing we were looking for specifically, is that it had a light in the drink dispenser area (believe it or not, not all fridges do!). This has been great so far!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com