Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Average customer rating
4.2
(263 Reviews)
Rating breakdown 263 reviews
5 Stars
139
4 Stars
75
3 Stars
26
2 Stars
14
1 Star
9
77%of customers recommend this product.
(
101 out of
131)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black
Customer Rating
3
poor design, cheap materials
on April 15, 2025
Posted by: fridge
from Ponte Vedra, FL
[This review was collected as part of a promotion.] i've only had it for about a week so cannot speak for longevity. My first thoughts are poor design and cheap materials. The light on the top of fridge hangs down about an inch and takes up valuable space. The filter is on the top as well, so overall limits space a lot.
The produce and deli drawers as well as door shelves are made out of flimsy plastic and I can see them cracking at some point. The entire fridge and freezer seems smaller than the last one I had with same capacity. I bought it sight unseen, so I am stuck with it. Lesson learned.
The produce and deli drawers as well as door shelves are made out of flimsy plastic and I can see them cracking at some point. The entire fridge and freezer seems smaller than the last one I had with same capacity. I bought it sight unseen, so I am stuck with it. Lesson learned.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor drawer and door design
on April 15, 2025
Posted by: P. I. A.
from Denver, Colorado
[This review was collected as part of a promotion.] I wish I would have looked at drawers closer. As we have to open both doors to open the drawer. Poor design.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
high temperatures
on April 17, 2025
Posted by: Hot frig
[This review was collected as part of a promotion.] I have had this refrigerator for 2 weeks and the temperature is 8 to 10 higher than the settings on the door panel.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 710013.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
HELP
on April 21, 2025
Posted by: Mary
[This review was collected as part of a promotion.] It has been 3 weeks since I purchased the refrigerator. Today the ice machine does not work and the ice tray cannot be removed
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 22, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 711381.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Worth the money
on April 22, 2025
Posted by: Bill
from Woodridge, Il
[This review was collected as part of a promotion.] We bought this frig 2 weeks ago. Works well as expected.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Could NOT be happier!
on April 22, 2025
Posted by: Tybeeshelly
[This review was collected as part of a promotion.] We are loving our new refrigerator. The freezer on the bottom provides us with so much more storage than our old side by side. And all the different tiered shelving options inside make it easy to customize your refrigerator to fit your needs and the different sizes of your items. Could not be happier with this purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Matches Online Description - Meets Today’s Needs
on April 22, 2025
Posted by: Salty Curmudgeon
[This review was collected as part of a promotion.] Had to replace my fridge after 21 years, so we went from a side-by-side to a french door model. The new fridge is nice with the fingerprint resistant stainless steel. The ice maker and water in the door is slightly nicer than my old fridge, but not that much different in its setup, selections, or filter location. The new ice maker does not have good access for grabbing ice directly out of the bin or seeing that the ice maker is functioning, so lack of visibility on that would make for poor maintenance as it ages. The drawer configuration matches the doors except for the middle drawer that spans the entire width of the fridge, so you cannot open the drawer without opening both doors. It is labeled deli, so I don’t quite understand the need for it to be so long, as most things from the deli are small packages. It would have been better to have two smaller drawers like the veggie drawers, such that one door open would allow access to the drawer. Overall, the fridge meets my expectations from the online listing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
We love the awesome features!
on April 22, 2025
Posted by: Calvin
from Alabama
[This review was collected as part of a promotion.] We bought this unit a few weeks ago and so far it’s exceeded our expectations. The large adjustable shelves are fantastic! The smart feature makes using this unit a breeze! The freezer is spacious and easy to access. We absolutely love how easy it was set up and start using. Also, the ice maker is quite and works great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com