Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Average customer rating
4
(492 Reviews)
Rating breakdown 492 reviews
5 Stars
231
4 Stars
134
3 Stars
70
2 Stars
30
1 Star
27
76%of customers recommend this product.
(
187 out of
246)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Customer Rating
2
Super Loud
on January 18, 2026
Posted by: awells
from Dallas, TX
[This review was collected as part of a promotion.] This fridge looks great, the appearance is nice. However the ice machine is extremely loud and aggressive. When the water fills up the ice tank you can hear the motor through the walls. The ice comes out so fast and aggressive, Ice goes everywhere. I would not purchase this again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 21, 2026
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #903333
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #903333
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 11, 2026
Posted by: Lucky7
[This review was collected as part of a promotion.] I bought this 2 months ago and it has been a great purchase so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Happy With the Purchase
on February 14, 2026
Posted by: Maria
from Waco, Texas
[This review was collected as part of a promotion.] This refrigerator works perfectly fine and does exactly what I need it to do. I have it set up in my laundry room, and it’s been a great addition there. It keeps everything cold and runs reliably.
The only downside is that it does make a fairly loud noise for a brief moment when it cycles on. It’s not constant, but it is noticeable. If I were using it in my kitchen, the noise might bother me. However, since it’s in the laundry room, I can just close the door and it’s no issue at all.
Overall, I’m very happy with it for my needs and would recommend it, especially for a secondary space like a garage or laundry room.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Spacious
on February 20, 2026
Posted by: StephC
from Paintsville KY
[This review was collected as part of a promotion.] Overall satisfied with the appliance. We've had trouble with the ice maker jamming and not producing any ice at all and we've only had it a couple of months.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy
on February 22, 2026
Posted by: Fred G.
from Los Angeles, California
[This review was collected as part of a promotion.] Too my opinion, this fridge is a little too noisy. Especially with the silence at night. The noise comes from the air moving thru but, still, takes time to get used to and to learn to ignore it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Refrigerator
on February 25, 2026
Posted by: JOHN
[This review was collected as part of a promotion.] Came with new home purchase. It is a very nice looking French Door Refrigerator and functions well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
interior design could be improved.
on February 28, 2026
Posted by: shayB
from Palmetto, Fl.
[This review was collected as part of a promotion.] Dumb space usage & deli drawer spanes full length of refrigerator, meaning you have to open both doors every time you desire access to this space.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't like.
on February 28, 2026
Posted by: Rm86
[This review was collected as part of a promotion.] Don't like it
It's noisy. Especially when the ice drops
..sounds like a gun shot and scares me every time. Don't care for the configuration of the inside or the freezer compartment
Guess that's what zi get for shopping online. Sorry i purchased it.
.
It's noisy. Especially when the ice drops
..sounds like a gun shot and scares me every time. Don't care for the configuration of the inside or the freezer compartment
Guess that's what zi get for shopping online. Sorry i purchased it.
.
Response from whirlpool.comBy Branded Team, Consumer Care, March 3, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6423h4RDP . If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424h4RDu
Instagram: http://spr.ly/6425h4RDR
Live Chat: http://spr.ly/6426h4RDr (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928567.
We’re looking forward to hearing from you.
Marie Q
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6423h4RDP . If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424h4RDu
Instagram: http://spr.ly/6425h4RDR
Live Chat: http://spr.ly/6426h4RDr (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928567.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com