Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Average customer rating
4.1
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
223
4 Stars
129
3 Stars
64
2 Stars
28
1 Star
24
76%of customers recommend this product.
(
174 out of
228)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Customer Rating
2
Having issues
on October 28, 2025
Posted by: Marsha
[This review was collected as part of a promotion.] Bought 8 months ago. Ice maker has required repair and freezer is temp 12 degrees higher than recommended. Service call out on this currently.
Response from whirlpool.comBy Branded Team, Consumer Care, October 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 829713.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very pleased
on October 31, 2025
Posted by: LATLGT
[This review was collected as part of a promotion.] We bought this refrigerator about a month ago and so far we are pleased.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great buy
on October 31, 2025
Posted by: AKSharma
[This review was collected as part of a promotion.] It was a right decision to buy my Whirlpool refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
3
Very loud ice maker
on November 3, 2025
Posted by: D Mo
[This review was collected as part of a promotion.] Bought about a month ago. Would give it a 5 except what apparently is the ice maker makes a periodic very loud buzzing noise that is quite startling. This is loud enough that my wife may push me into finding another refrigerator
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice product
on November 10, 2025
Posted by: RainbowMom1977
from Olathe, KS
[This review was collected as part of a promotion.] Spacious Fridge and Freezer. Exterior is easy to clean. Easy to change the Filter. Intuitive controls. Only downside is it is slow to make ice for a busy family.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
1st Whirlpool device, looks good, operating fine
on November 11, 2025
Posted by: Tom70/50
from Ft. Myers, FL
[This review was collected as part of a promotion.] Came with the home, I have 4 Whirlpool appliances, good so far
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Nothing but problems so far!
on November 12, 2025
Posted by: Refrigerator Blues
from Madison, Virginia
[This review was collected as part of a promotion.] Purchased a new home w/ a French-style (freezer on the bottom) Whirlpool refrigerator. I can't open the freezer door; seals serm to be frozen shut. Used the ice / water unit three times and the "Replace filter" light came on. Repair company is coming in a few days so hopefully, I will put in a positive review shortly.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 838935
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice. Fridge
on November 16, 2025
Posted by: Doggie poop
from Floriida
[This review was collected as part of a promotion.] Except for noisy ice maker and loud fan it’s a beautiful refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com