Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Average customer rating
4.1
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
223
4 Stars
129
3 Stars
64
2 Stars
28
1 Star
24
76%of customers recommend this product.
(
174 out of
228)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Customer Rating
4
Outside looks nice.
on October 20, 2025
Posted by: Refrigerator
[This review was collected as part of a promotion.] I don’t like the fact drawers have this little dip plastic Grip. I don’t like the fact that the deli drawer doesn’t have a partition. The icemaker is nice, but it does shoot out the ice very quickly.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Refrigerator
on October 20, 2025
Posted by: Barb*
[This review was collected as part of a promotion.] Purchased this refrigerator in March 2025. I gave 4 stars, because I’ve only had the appliance since March. It’s been running great and cleans up well, I like the print free stainless. This is my first Whirlpool, so I hope it serves me well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 20, 2025
Posted by: Obklife
from Riverview, FL
[This review was collected as part of a promotion.] I love my refrigerator. Very spacious and efficient
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love this fridge!
on October 21, 2025
Posted by: annazona
from Arizona
[This review was collected as part of a promotion.] I bought this as a part of a suite of kitchen appliances. I was unsure if it would be large enough and I am pleased to say I have more than enough room! It is not only spacious but also looks great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Disappointed
on October 24, 2025
Posted by: JA67
[This review was collected as part of a promotion.] I purchased this three months ago and have been very disappointed. The refrigerator is freezing all of my food and the water dispenser is a bit tricky and not easy to access with larger cups.
Response from whirlpool.comBy Branded Team, Consumer Care, October 24, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 827013
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 827013
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on October 25, 2025
Posted by: None
from Mississippi
[This review was collected as part of a promotion.] Bought this last month and I’m loving it. Best decision to order a new product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Should have bought something else!
on October 27, 2025
Posted by: Kate
[This review was collected as part of a promotion.] I've owned the fridge for 45 days and water is dispensing from the ice. The whole ice holder inside was frozen with a half inch of ice. Been on hold with Whirlpool waiting for customer service for 45 minutes!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 828953.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Roomy & nice looking
on October 27, 2025
Posted by: Annazona
from Arizona
[This review was collected as part of a promotion.] We are really enjoying this fridge. Spacious and nice features. Also works with our magnets.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com