Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Average customer rating
4.1
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
223
4 Stars
129
3 Stars
64
2 Stars
28
1 Star
24
76%of customers recommend this product.
(
174 out of
228)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Customer Rating
3
complaints
on October 3, 2025
Posted by: Mama
[This review was collected as part of a promotion.] This refrigerator is very noisy and the left side door does not close properly.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 4, 2025
Posted by: Tom D
[This review was collected as part of a promotion.] The on off switch for the ice maker is not legible. You would need a mirror in order to see the on off switch. Very bad location. Also there is condensation around the gasket on the top of the freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
2
whirlpool is a good name but...
on October 6, 2025
Posted by: Lori
[This review was collected as part of a promotion.] bought this a month ago and I do not like it. I wish I would not have bought it. The ice maker takes up way too much shelf space in the refrigerator and ice door is hard to open. There are no breakaway shelves so no room for tall things. Only 1 light in the top and of the refrigerator and it runs from the front to the back. If I put a carton on eggs on the top shelf under the light, it blocks the light for the rest of the refrigerator. I just want my old refrigerator back. I do like the water dispenser. The ice is half moon shaped ice and not very big so it melts really quick.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook http://spr.ly/6420AoMIi or Instagram http://spr.ly/6424AoMIm. When responding, please include your contact information and reference case # 817457.
We’re looking forward to hearing from you.
Jacob W
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook http://spr.ly/6420AoMIi or Instagram http://spr.ly/6424AoMIm. When responding, please include your contact information and reference case # 817457.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
1
This model no great features
on October 7, 2025
Posted by: Sue F
[This review was collected as part of a promotion.] This is the second time it was replaced with the same issues within in 6 months !!Now service technician came out and tells me nothing wrong !!! That icemaker jams up often and condensation is normal!! Not very happy with this model!!’
Response from whirlpool.comBy Branded Team, Consumer Care, October 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6429AUfCZ or Direct Message on Instagram at http://spr.ly/6420AUfCw, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case #818118.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love my new fridge
on October 7, 2025
Posted by: Jess21
[This review was collected as part of a promotion.] Ive have my fridge for almost 3 weeks and we love it, our old fridge was also a whirlpool and ut lasted us over 12 years so thats why we got a new whirlpool also. Ita very spacious and i love that i finally got a french door fridge.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fridge
on October 8, 2025
Posted by: Scooby
[This review was collected as part of a promotion.] Attractive and mostly practical design. Seems like there could be another shelf at the bottom of the doors and the flip panel seems like it will be the first part to fail.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 8, 2025
Posted by: TNT2021
from Billings, MT
[This review was collected as part of a promotion.] I love the way my kitchen looks, I got all new Whirlpool appliances and the look and work amazing! I have more room in my fridge than I did with my regular side by side. I love the adjustable shelving. This is a very well thought out, great for the price point refrigerator. Plus our research said it is an American product, that is why we chose it over competitors with the same style refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Winner upgrade
on October 9, 2025
Posted by: Heather888
from Modesto, ca
[This review was collected as part of a promotion.] After replacing our old fridge, this has been a total game-changer. It's quiet, spacious, and keeps everything perfectly cold. The shelves are easy to clean, and the freezer has plenty of room. A definite 5-star purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com