Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Average customer rating
4.1
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
223
4 Stars
129
3 Stars
64
2 Stars
28
1 Star
24
76%of customers recommend this product.
(
174 out of
228)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Customer Rating
3
Not as much interior space than our old fridge.
on September 23, 2025
Posted by: fridge#2
[This review was collected as part of a promotion.] Compared to our previous Maytag refrigerator, this one is sufficient. However, there are two issues that we have noticed. The first issue is the loud noise it makes when the water fills the ice maker. I never notice this noise in our old fridge. The second issue is the loss of space in the shelving. I have adjusted the shelves to get the most area of space for taller items and am just disappointed that I have lost space for varying heights of containers like I had in the previous fridge. Other than these issues the fridge is doing the job. I will have to manage big family gatherings with coolers as the refrigerator space is limited. I wish I had compared the surface space before buying.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on September 24, 2025
Posted by: Mary's Whirlpool fridge
[This review was collected as part of a promotion.] self closing doors don't close unless pushed, Also frost is showing up in freezer making it difficult to open and close door and shelf.
Response from whirlpool.comBy Branded Team, Consumer Care, September 24, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 807169.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 807169.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not what I expected
on September 25, 2025
Posted by: none
from midwest
[This review was collected as part of a promotion.] Initial review of new refrigerator - not overly enthusiastic - larger outward size than old Sears one that quit., yet less room inside. don't exactly like inside configuration - don't like placement of ice holder - takes up too much space; always spits water when I use outside water/ice dispenser; unable to push inside button that is supposed to release ice cubes just not nearly as efficient as my Sears refrigerator!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 27, 2025
Posted by: Sonny
[This review was collected as part of a promotion.] great product easy to get to food , plenty of room to store everything for easy reach have other whirlpool producks
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 29, 2025
Posted by: Allen
[This review was collected as part of a promotion.] We are having a noise coming from ice maker have called several times because it’s still under warranty
No one has responded as of today 9/29/2025
No one has responded as of today 9/29/2025
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lots of access
on September 30, 2025
Posted by: Bobzilla
from San Antonio, Texas
[This review was collected as part of a promotion.] Great product, Ice machine is not up to standard no / or limited storage
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not quite perfect
on September 30, 2025
Posted by: Dave
[This review was collected as part of a promotion.] Temperature control inconsistent. Ice maker very loud
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool Refrigerator
on October 2, 2025
Posted by: Lolita
from Charlotte NC
[This review was collected as part of a promotion.] My refrigerator functions very well for the most part. My only problem with it so far is the placement of the controls. The controls should be placed inside of the refrigerator out of sight so guests don’t mistake them for something else. I have only had my refrigerator for a couple of months and already I have had my ice maker turned off twice and also have had the entire system shut down. Everyone thinks they have something to do with dispensing ice or water. My only complaint is poor placement of controls. SMH!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com