Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Average customer rating
4.1
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
223
4 Stars
129
3 Stars
64
2 Stars
28
1 Star
24
76%of customers recommend this product.
(
174 out of
228)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Customer Rating
1
Not living up to reputation
on September 4, 2025
Posted by: Mary2207
[This review was collected as part of a promotion.] I bought this Refrigerator roughly a month ago because of the name.
The ice maker is NOT making ice. Yes water is coming from the water outlet.
I now have to call for repair.
The ice maker is NOT making ice. Yes water is coming from the water outlet.
I now have to call for repair.
Response from whirlpool.comBy Branded Team, Consumer Care, September 4, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791624
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791624
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
on September 5, 2025
Posted by: John76
[This review was collected as part of a promotion.] We bought this about a month ago, and we are already experiencing issues with the ice maker. Sometimes it makes ice, and then later it stops working.
Written by a customer while visiting whirlpool.com
Customer Rating
5
NAC's new fridge.
on September 8, 2025
Posted by: NC120WB
from Hamilton, GA
[This review was collected as part of a promotion.] I have had this since August 20, 2025, and it works like a charm with plenty of room in the fridge and freezer areas.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad decision on our part
on September 8, 2025
Posted by: no nickname
from Iowa
[This review was collected as part of a promotion.] poorly designed ice and water dispenser, not user friendly
Ice cube needs larger capacity.
Units keeps tripping 20 amp circuit breaker in new home.
Ice cube needs larger capacity.
Units keeps tripping 20 amp circuit breaker in new home.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 9, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 794145.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
The layout of shelving and design is good.
on September 13, 2025
Posted by: KingKong
from Miami Florida
[This review was collected as part of a promotion.] So far all is great with this fridge. Whirlpool's reputation for reliability was the reason I bought this fridge when comparing to other brands. Service technicians praise reliability and availability for spare parts..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator Features
on September 13, 2025
Posted by: Fred W
[This review was collected as part of a promotion.] Purchased in July 2025, so far so good, very happy with space and internal shelf and drawer layout.
Noticed quiet operation of the door water tap too. Good for late night thirst.
Noticed quiet operation of the door water tap too. Good for late night thirst.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 15, 2025
Posted by: KBMb
[This review was collected as part of a promotion.] Everything doing fine so far except the ice maker. For some reason the ice cubes will get stuck and then it stops making ice until it is cleared. Have had it only 2 months.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Just stop freezing or making ice
on September 16, 2025
Posted by: Mack
from Lawton ok
[This review was collected as part of a promotion.] I bought this less than a month ago and it stop freezing or getting cold no ice please help
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 799557.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com