Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Average customer rating
4
(492 Reviews)
Rating breakdown 492 reviews
5 Stars
231
4 Stars
134
3 Stars
70
2 Stars
30
1 Star
27
76%of customers recommend this product.
(
187 out of
246)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Customer Rating
1
Bad Choise, Don't Buy
on August 28, 2025
Posted by: Sa Ja
from Aurora, IL
[This review was collected as part of a promotion.] It's been a month, and I'm so disliking it. Key issues
1) If you open only the left door, it doesn't close easily, as it imgets a lillte stuck against the right door. So you ned to slam it with a little force
2) Tonopen the middle (wide) deli drawer, yiu need to open both the doors. So it's inconvenient to remove anything from it easily andcquickly.
3) It's super noisy
4) Its not energy-efficient
1) If you open only the left door, it doesn't close easily, as it imgets a lillte stuck against the right door. So you ned to slam it with a little force
2) Tonopen the middle (wide) deli drawer, yiu need to open both the doors. So it's inconvenient to remove anything from it easily andcquickly.
3) It's super noisy
4) Its not energy-efficient
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 29, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 787307
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 787307
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Many organational features.
on August 28, 2025
Posted by: Toad
[This review was collected as part of a promotion.] Bought it about 2 weeks ago and I'm happy with it so far.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Inefficient shelf layout for 25 cu ft capacity
on August 29, 2025
Posted by: mr-bonkers
from Fremont, CA
[This review was collected as part of a promotion.] I got this refrigerator as a warranty replacement for a Kenmore Elite refrigerator of similar capacity. For some reason this refrigerator with the same capacity is barely able to fit the same amount of things we used to comfortably fit in our older refrigerator. Something is off about its shelf layout which is wasteful and inefficient.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 2, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 788075
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 788075
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Buy
on August 30, 2025
Posted by: New fridge
[This review was collected as part of a promotion.] I was in need of a refrigerator and wanted to match all my appliances. Whirlpool is great. I simply love this refrigerator and the fact the ice and water is outside the fridge(my last one was a Samsung with inside ice and water).
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great ice maker and in door dispenser
on August 31, 2025
Posted by: chillydog2054
from Texas
[This review was collected as part of a promotion.] I love this appliance. The ice maker and dispenser work much better than my last one. The unit is quiet and cools well. The lights illuminate the entire inside and make it easy to keep my groceries organized.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not Enough Space!
on September 1, 2025
Posted by: JaniB
[This review was collected as part of a promotion.] I had a Whirlpool side-by-side previously and wish I had gotten another one. This French door model doesn't have enough refrigerator or freezer space.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new fridge!!
on September 1, 2025
Posted by: Mommaof4
[This review was collected as part of a promotion.] Love this new refrigerator! Very happy with the features and the style.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the bottom freezer
on September 2, 2025
Posted by: Bucket
[This review was collected as part of a promotion.] Ilove this frig. Plenty of room for everything. The meat drawer is large and open with easy access.
Written by a customer while visiting whirlpool.com