Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Average customer rating
4.1
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
223
4 Stars
129
3 Stars
64
2 Stars
28
1 Star
24
76%of customers recommend this product.
(
174 out of
228)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Customer Rating
5
on June 6, 2025
Posted by: LSU girl
[This review was collected as part of a promotion.] Had a it a month and no problems so far works well
Written by a customer while visiting whirlpool.com
Customer Rating
2
To small inside
on June 8, 2025
Posted by: Cheitza
from Deltona fl
[This review was collected as part of a promotion.] Same size to others but to small inside. The drawers are small and very fragile. Doesn’t have a good space on the fridge. Make some noise
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 10, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #735229.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #735229.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks great. Poor performance.
on June 14, 2025
Posted by: myID
[This review was collected as part of a promotion.] Refrigerator is great. Ice maker has
been problems from day one.
It is now being replaced.
been problems from day one.
It is now being replaced.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this Refrigerator
on June 14, 2025
Posted by: Shanna
[This review was collected as part of a promotion.] I love this refrigerator! I love the freezer on the bottom. My favorite part of this refrigerator is the deli drawer. It goes the full width of the refrigerator. It hold a lot of stuff. I love the ice and water in door! Great design!
Written by a customer while visiting whirlpool.com
Customer Rating
2
I think we got a lemon
on August 10, 2025
Posted by: TammyP28
[This review was collected as part of a promotion.] Refrigerator has inly been plugged in about a month as we are not living in our new house yet. The top of the freezer door has excessive condensation building up. It has even puddled into the floor. Repair company has been here 2 times and order a part. This is a brand new appliance. Not thrilled.
Response from whirlpool.comBy Branded Team, Consumer Care, August 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 765328
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Could be better
on August 12, 2025
Posted by: Sunshine75
[This review was collected as part of a promotion.] Therr are a few things that could be better. First the left door won't close all the way by itself. You have to push it to close and it is difficult to tell it isn't close. And the second is that there is no alarm to tell it is open just a small red light on the panel. And then the button to remov
e the ice tub. It is so hard to push that I couldn't do it and I had my adult son had a hard time with it also. And the icemaker takes up so much room that you lose a lot of the shelf and door shelf. Overall it leaved a lot to be desired but it was affordable and keeps things cold.
.
e the ice tub. It is so hard to push that I couldn't do it and I had my adult son had a hard time with it also. And the icemaker takes up so much room that you lose a lot of the shelf and door shelf. Overall it leaved a lot to be desired but it was affordable and keeps things cold.
.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy with my purchase but…
on August 14, 2025
Posted by: Anne
[This review was collected as part of a promotion.] Happy with my new refrigerator however I feel the door shelves are smaller than my previous Whirlpool fridge & they seem to be made cheaper.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not so good, cheap quality
on August 25, 2025
Posted by: Vilma Monzon
from California
[This review was collected as part of a promotion.] We had a Samsung French door refrigerator and this Whirlpool 36” French door refrigerator was the replacement (our Samsung lasted about 17 years). First thing I noticed is the plastic shelves seem a little thinner! The refrigerator was delivered on January 21, 2025 and today 08/25/2025 we will have a technician fix the handle since it somehow detached from the knob! So far I think the quality is not that good! The top shelf is freezing my eggs! I got an extended warranty since I fear I will have to call for service often! I don’t recommend it! It seems not as deep or big inside (I have the very same space and the Samsung was roomier)! Not happy with my purchase! My mom is telling me everyday how the Samsung was better but I couldn’t find the same size!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com