Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Average customer rating
4.1
(468 Reviews)
Rating breakdown 468 reviews
5 Stars
223
4 Stars
129
3 Stars
64
2 Stars
28
1 Star
24
76%of customers recommend this product.
(
174 out of
228)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Customer Rating
4
Fit great
on August 26, 2025
Posted by: Caggdogg
from Naples Florida
[This review was collected as part of a promotion.] Very happy with fridge as it was the the height we needed. however the ice maker is very loud when water is running to fill the ice maker
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
poor storage design
on August 26, 2025
Posted by: running water
from St. James City, FL
[This review was collected as part of a promotion.] The shelves in the refrig seem to tilt forward, the wheels are not rolling properly and there is no decent butter dish storage or extra ice cube storage. The water when filling up the ice cube makes a loud noise every time.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great buy
on August 27, 2025
Posted by: Tabatha
[This review was collected as part of a promotion.] I bought this for our new home. It looks great, blends with rest of our appliances. Only gave a 4 because the freezer space is lacking.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Still assessing
on August 28, 2025
Posted by: Mayety
[This review was collected as part of a promotion.] This was the third Whirlpool equipment n the past two months as the previous two had condensation issues. The current one seems to be holding up.
The team were very efficient in replacing the equipment and without any fuss.
Lots of space in the fridge and freezer, love the additional feature such as water dispenser.
Response from whirlpool.comBy Branded Team, Consumer Care, August 29, 2025
Hi, thank you for your review.
If you should have any questions or concerns regarding your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/.
We’re looking forward to hearing from you.
Christy T
If you should have any questions or concerns regarding your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect Refrigerator!!
on August 28, 2025
Posted by: Rena
from Memphis TN
[This review was collected as part of a promotion.] I absolutely love my new black stainless refrigerator! Ir looks awesome in my kitchen. I made the right choice by purchasing this frig. It has all the bells and whistles.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad Choise, Don't Buy
on August 28, 2025
Posted by: Sa Ja
from Aurora, IL
[This review was collected as part of a promotion.] It's been a month, and I'm so disliking it. Key issues
1) If you open only the left door, it doesn't close easily, as it imgets a lillte stuck against the right door. So you ned to slam it with a little force
2) Tonopen the middle (wide) deli drawer, yiu need to open both the doors. So it's inconvenient to remove anything from it easily andcquickly.
3) It's super noisy
4) Its not energy-efficient
1) If you open only the left door, it doesn't close easily, as it imgets a lillte stuck against the right door. So you ned to slam it with a little force
2) Tonopen the middle (wide) deli drawer, yiu need to open both the doors. So it's inconvenient to remove anything from it easily andcquickly.
3) It's super noisy
4) Its not energy-efficient
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 29, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 787307
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 787307
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Many organational features.
on August 28, 2025
Posted by: Toad
[This review was collected as part of a promotion.] Bought it about 2 weeks ago and I'm happy with it so far.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Inefficient shelf layout for 25 cu ft capacity
on August 29, 2025
Posted by: mr-bonkers
from Fremont, CA
[This review was collected as part of a promotion.] I got this refrigerator as a warranty replacement for a Kenmore Elite refrigerator of similar capacity. For some reason this refrigerator with the same capacity is barely able to fit the same amount of things we used to comfortably fit in our older refrigerator. Something is off about its shelf layout which is wasteful and inefficient.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 2, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 788075
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 788075
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com