Customer reviews from whirlpool.com
Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Average customer rating
4.1
(471 Reviews)
Rating breakdown 471 reviews
5 Stars
223
4 Stars
130
3 Stars
64
2 Stars
28
1 Star
26
76%of customers recommend this product.
(
175 out of
230)
Customer Reviews for Whirlpool - 24.7 Cu. Ft. French Door Refrigerator with Elevated Deli Drawer - Black Stainless Steel
Customer Rating
3
Space issues
on July 5, 2025
Posted by: Maillady24
from Joliet, il
[This review was collected as part of a promotion.] The the amount of space the ice makers takes up it does not produce a lot of ice. My line of work i am outside all day and I need my water cold but have to fill at night to use the days ice and hopefully have enough to fill the rest of my waters in the morning. Also the freezer drawer is not as spacious as one would hope it would be, I thought the drawer would hold items more effectively, but what was gained in width was lost in height.
Otherwise the refrigerator seems to function well.
Otherwise the refrigerator seems to function well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Wish there was a place for a butter dish on the do
on July 5, 2025
Posted by: Mike
[This review was collected as part of a promotion.] We bought a month ago and having problems from day one with water forming on the top of the freezer door! Technician has been out once to try and remedy the problem but hasn’t fixed it yet! We will call them tomorrow for them to come back out !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 5, 2025
Posted by: Judy
[This review was collected as part of a promotion.] I like except it makes so much noise when the ice cubes dump also I have to check the doors to make sure they close all the way
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 6, 2025
Posted by: #202
[This review was collected as part of a promotion.] Help. Ice maker makes loud buzzing noise. See attached video.
Response from whirlpool.comBy Branded Team, Consumer Care, July 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 748487
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not happy
on July 6, 2025
Posted by: Big Pa Pa
[This review was collected as part of a promotion.] Not very impressed with the ice maker, to small of the bin and it takes to long to refill it, also the water spigot is to slow
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 6, 2025
Posted by: Frige
[This review was collected as part of a promotion.] very happy with refrigerator. Love the refrigerator on top and freezer on bottom
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what i wanted
on July 6, 2025
Posted by: Boobear
[This review was collected as part of a promotion.] I love this refrigerator. We got it in June when my other one broke. I love the new black steel color, the labeled refrigerator drawers, the ice maker and water within the refrigerator so I have much more space in my freezer drawer than i had in my older one. It was easy to hook up.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not Recommended
on July 6, 2025
Posted by: Todd
from Michigan
[This review was collected as part of a promotion.] ICE MACHINE KEEPS JAMMING/CLOGGINF or No Ice At all.Only 1 month old.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 748751.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com