Customer reviews from whirlpool.com
Whirlpool - 23.8 Cu. Ft. French Door Smart Refrigerator with Auto-Humidity Crispers - Stainless Steel
Average customer rating
4.1
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
1
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for Whirlpool - 23.8 Cu. Ft. French Door Smart Refrigerator with Auto-Humidity Crispers - Stainless Steel
Customer Rating
4
Very quiet refrigerator!
on February 5, 2025
Posted by: Rugby Prop
from Salinas, CA
[This review was collected as part of a promotion.] We bought this through a dealer, but it had to be ordered. Like it, but the ice cubes are too small (they water down drinks faster), there is not enough space for taller drink items (lemonade, milk, 1/2 & 1/2, etc.), the in-the-door water is difficult to use without spilling down the front of the refrigerator, the water filter compartment takes up needed storage space. Love the narrow platter space - great for parties and holidays! The outside measurements are perfect, it just fits our existing opening. Please do not make this model any larger!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 21, 2025
Posted by: Gelmo
from NJ
We have owned this model for 5 years. Simple and runs nicely. Doesn’t have water filter or ice maker; so there’s less that can go wrong. Only issue is temperature controls which have numbers 1-7, with7 being the coldest, but no way to tell what temperature it is.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good upgrade
on September 12, 2025
Posted by: chdav351
[This review was collected as part of a promotion.] The refrigerator was an upgrade/replacement. We are pleased with the performance of the refrigerator so far.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this Fridge!
on November 1, 2025
Posted by: Cookie
from South Bruce, Ontario
[This review was collected as part of a promotion.] I love this fridge. The water/ ice dispenser is awesome. Lots of space for leftovers and condiments. Storage for veggies/ fruit and cold meat. Keeps everything fresh a long time. The only thing I wish it had was adjustable shelves. And get away from the traditional white lighting in the fridge and go with blue (something different) add some texture on the white shelves like wood grain or carbon fibre wrap on the edge of the shelves A fridge doesn't need to be plain on the inside.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Shelves are not conducive to space
on December 10, 2025
Posted by: Lili
from Florida
[This review was collected as part of a promotion.] Bought this a month ago and although its bigger then my older one, the shelves don't allow for a split which makes the middle shelf take more of the space with bigger bottles.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 12, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 871123
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 871123
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
A fridge worth buying!
on December 18, 2025
Posted by: jaknee
from Rawson, Ohio
[This review was collected as part of a promotion.] We have had our new French Door bottom freezer for over 2 weeks are are loving it! I was worried at first that we wouldn't have enough storage because our last fridge was a bit bigger but this one has tons of space. We love the cubed and crushed ice feature, the moveable shelves are easy adjust and it's also easy to keep clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 24, 2025
Posted by: Fridge
[This review was collected as part of a promotion.] Not excited about the double doors opening, the drawer placement. Or the bottom freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
5 stars
on July 8, 2025
Posted by: none
[This review was collected as part of a promotion.] all ok, it is better than my GE. i wish it would make more ice
Written by a customer while visiting whirlpool.com