Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. French Door Smart Refrigerator with Auto-Humidity Crispers - Stainless Steel
Average customer rating
4.1
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
1
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. French Door Smart Refrigerator with Auto-Humidity Crispers - Stainless Steel
Customer Rating
3
Very Roomy!
on March 23, 2026
Posted by: greekmama
from California
[This review was collected as part of a promotion.] This was a replacement offered through a home warranty company. So I really had no choice in the model or make. The refrigerator is OK, but it drips water when I try to obtain a glass of water with ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Refrigerator
on February 17, 2026
Posted by: Booklover
[This review was collected as part of a promotion.] Very nice refrigerator. Small inside but I knew it would be as it’s a counter depth. The door shelves are flimsy especially the smaller ones on the left side. They fall out and the hooks break.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Counter depth
on January 31, 2026
Posted by: Cookie
[This review was collected as part of a promotion.] Identical to the refrigerator I replaced. Hope this one lasts longer than the 7 years!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Mechanical issue requiring a warranty repair visit
on December 28, 2025
Posted by: Singley
from Crofton, MD
[This review was collected as part of a promotion.] Very roomy, nice looking refrigerator. Unfortunately it is making horrific noises that require a repairman visit on a refrigerator that is just a few weeks old.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy with our purchase
on December 24, 2025
Posted by: miker
from North Port, FL
[This review was collected as part of a promotion.] We’ve owned this for a couple weeks and we absolutely love it. The fridge capacity is larger than the one we replaced it with, however, the freezer is less. Would highly recommend this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A fridge worth buying!
on December 18, 2025
Posted by: jaknee
from Rawson, Ohio
[This review was collected as part of a promotion.] We have had our new French Door bottom freezer for over 2 weeks are are loving it! I was worried at first that we wouldn't have enough storage because our last fridge was a bit bigger but this one has tons of space. We love the cubed and crushed ice feature, the moveable shelves are easy adjust and it's also easy to keep clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Shelves are not conducive to space
on December 10, 2025
Posted by: Lili
from Florida
[This review was collected as part of a promotion.] Bought this a month ago and although its bigger then my older one, the shelves don't allow for a split which makes the middle shelf take more of the space with bigger bottles.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 12, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 871123
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 871123
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 2, 2025
Posted by: DaveP
[This review was collected as part of a promotion.] Very nice fridge, Ice cubes are small, but they do the trick.
Written by a customer while visiting whirlpool.com