Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Air Cooking Technology and WipeClean Coating - Stainless Steel
Average customer rating
4.1
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
28
4 Stars
10
3 Stars
8
2 Stars
2
1 Star
4
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Air Cooking Technology and WipeClean Coating - Stainless Steel
Customer Rating
1
on December 28, 2024
Posted by: Mojo526
[This review was collected as part of a promotion.] Has rubber piece sticking out on top of stove near burner. Just a matter of time before it melts from heat. Glass is discolored on oven door.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 31, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Range model/serial number, and reference Case # 648779.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
couple of things
on January 12, 2025
Posted by: Mark
[This review was collected as part of a promotion.] We, (the wife and I), think this was a great investment. We both love all the features and the easy to clean top. I would have given it 5 stars, but, without a flashlight, I can't see what the knobs say. They are "under" the cook top and have small lettering. Some taller knobs would be helpful, and larger lettering would be a plus. The unit should have a book sent with it. Why should I have to "download" it?
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not recommend this range
on January 15, 2025
Posted by: Verysadcustomer
from GA, USA
The cooktop can only be clean with water but water alone doesn't remove oil residue. The burner won't stay on continuously. My panel is defective. Still waiting on parts. I haven't been able to use the oven since I bought it last month!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 22, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Range model/serial number, and reference Case # 657890.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool electric slide in range
on January 16, 2025
Posted by: Frannie
from Perrysburg, Ohio
[This review was collected as part of a promotion.] Looks of product are appealing. Functions are all working as expected. What I don’t like is the small size of the bottom drawer. I understand I have a bit more oven space which is great but I miss the bigger drawer bottom to keep extra small pans & lids. Plus it is so cheaply made out of flimsy metal it practically bends out of shape. I took it completely out to make sure it was evenly on the glides correctly & actually cut myself on the raw sharp metal edges. Very disappointed!!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 23, 2025
Posted by: Daniel
[This review was collected as part of a promotion.] We have had our stove for a few week and it is perfect
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice range but can only lock the control panel
on November 20, 2024
Posted by: TR13
Just got this new electric range last week and so far we do like it, but we do have some dislikes. My main disappointment is that the control guide for this model says the lock feature can lock just the cooktop, cooktop & control panel or just the control panel - this was a huge plus for me because I have young kids. I got it and called Whirlpool support because I was only able to lock the control panel and come to find out that even though the control guide provided for this model says it can do both locks, this specific model can only lock the control panel. Makes absolutely no sense to me to have a control manual not be accurate for the specific model it's for.
I don't find the cooktop any easier to clean with the new "wipe clean coating", but it does have a nice look to it.
The sound for the oven preheat and timer going off is set to MAX and it is definitely not loud enough. I wish I could increase the volume more and also change the notification sound to be a simple beeping. I can't hear it going off if I am not in my kitchen.
I like that the knobs don't easily get turned on since they're in the front and I really like having 3 racks in the oven.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on December 11, 2024
Posted by: Mn35
[This review was collected as part of a promotion.] I bought this a few weeks ago and enjoy the many features it has to offer. I just wish that one of the burners could stay on constantly for boiling. Otherwise it is a good oven.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Difficult clean up
on January 11, 2025
Posted by: CT25
from Texas
[This review was collected as part of a promotion.] I am giving this appliance a 3 at this time because I am not happy with the "wipe clean" feature at all. Water alone does nothing for cleaning up oil overapill. I have black streaks on the burners that I can not get o ff with the water cleaning method recommended. I have ordered the Affresh cleaning kit. If this does not work I will be returning this appliance. I want my stovetop clean without these marks. It Otherwise I have no complaints with the performance itself.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com