Customer reviews from whirlpool.com
Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Slide-In Electric Range-Air Cook Technology, No Preheat Air Fry, WipeClean Coating - Stainless Steel
Average customer rating
3.5
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
57
4 Stars
35
3 Stars
18
2 Stars
18
1 Star
25
51%of customers recommend this product.
(
37 out of
73)
Customer Reviews for Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Slide-In Electric Range-Air Cook Technology, No Preheat Air Fry, WipeClean Coating - Stainless Steel
Customer Rating
2
Advertised Griddle Zone is missing
on October 15, 2026
Posted by: GabPo
[This review was collected as part of a promotion.] I purchased this range specifically because the product description advertised a Griddle Zone. However, I cannot find a dedicated Griddle Zone or bridge setting on my range, and the manual does not explain how to use this advertised feature. I contacted Whirlpool, but I still have not received clear instructions specific to my model. I am disappointed because this feature was the main reason I chose this range. The product description should accurately reflect the features included.
Response from whirlpool.comBy Branded Team, Consumer Care, October 19, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25308882, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25308882, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
on October 15, 2026
Posted by: Dirtystove
[This review was collected as part of a promotion.] It is not easy to clean. The one burner has really high heat. Water takes forever to boil.
Not simple to use
Not simple to use
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 16, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25308447, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 25308447, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Complaint
on August 19, 2026
Posted by: Too slow
[This review was collected as part of a promotion.] I do not like how long it takes to cook on the range top it can take up to 29 minutes to simply boil water with double burner turned on high I have not tried cooking in the oven yet I even purchased new cookware in an attempt to get around the issue
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 19, 2026
Thank you for sharing your insights with us. We value your time and would be happy to look into the burner concerns that are occurring with your Electric Range. Please see the following for some troubleshooting tips:
Elements start and stop glowing when turned on because the cooktop elements cycle on and off. This prevents the cooktop from reaching extreme temperatures that may damage the glass surface. In low settings, such as Keep Warm, the elements do not glow but will maintain the right temperature.
This also applies when using the warming element, simmer, or warm zone features. The simmer control knob has two settings: Simmer and Normal. When the control is set to Normal, the element will function as a single, a dual, or a triple element. When the simmer control knob is set on Simmer, the cooking area will not glow red.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 24641067.
We’re looking forward to hearing from you.
Marie Q
Elements start and stop glowing when turned on because the cooktop elements cycle on and off. This prevents the cooktop from reaching extreme temperatures that may damage the glass surface. In low settings, such as Keep Warm, the elements do not glow but will maintain the right temperature.
This also applies when using the warming element, simmer, or warm zone features. The simmer control knob has two settings: Simmer and Normal. When the control is set to Normal, the element will function as a single, a dual, or a triple element. When the simmer control knob is set on Simmer, the cooking area will not glow red.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 24641067.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible stovetop controls.
on August 9, 2026
Posted by: Marympg
I absolutely hate this stove top. It will not heat up and stay hot. It is impossible to saute, boil or cook properly.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 11, 2026
Thank you for sharing your insights with us. We value your time and would be happy to look into the burner concerns that are occurring with your Electric Range. Please see the following for some troubleshooting tips:
Elements start and stop glowing when turned on because the cooktop elements cycle on and off. This prevents the cooktop from reaching extreme temperatures that may damage the glass surface. In low settings, such as Keep Warm, the elements do not glow but will maintain the right temperature.
This also applies when using the warming element, simmer, or warm zone features. The simmer control knob has two settings: Simmer and Normal. When the control is set to Normal, the element will function as a single, a dual, or a triple element. When the simmer control knob is set on Simmer, the cooking area will not glow red.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 24509637.
We’re looking forward to hearing from you.
Marie Q
Elements start and stop glowing when turned on because the cooktop elements cycle on and off. This prevents the cooktop from reaching extreme temperatures that may damage the glass surface. In low settings, such as Keep Warm, the elements do not glow but will maintain the right temperature.
This also applies when using the warming element, simmer, or warm zone features. The simmer control knob has two settings: Simmer and Normal. When the control is set to Normal, the element will function as a single, a dual, or a triple element. When the simmer control knob is set on Simmer, the cooking area will not glow red.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 24509637.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
on August 4, 2026
Posted by: Nic12
[This review was collected as part of a promotion.] We purchased the range in April. Our oven quit working in July. I gave 2 stars because the burners still work.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 6, 2026
We sincerely appreciate you taking the time to share your feedback with us. We are truly sorry to hear about the difficulties you've experienced with the oven in your Whirlpool® Electric Range. It is never our intention for our customers to have a negative experience, and we would like to do everything we can to help resolve this for you. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24454594.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24454594.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Oven stopped working four months after purchase.
on August 3, 2026
Posted by: Jdmad
[This review was collected as part of a promotion.] I bought a Whirlpool oven hoping it will last for years without any issues but four months after purchasing the oven stopped working! Luckly it's still under warranty but the part will not be in for weeks. I hope this is our only issue.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great oven
on July 22, 2026
Posted by: JoeandCindy
[This review was collected as part of a promotion.] We waited a long time to pick out a stove and when we finally came across this one we gave it a chance and we picked by far the best one around.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor
on July 15, 2026
Posted by: Trash and trash
[This review was collected as part of a promotion.] It take to long to boil water even in high and for tortillas no good
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, July 22, 2026
Thank you for sharing your insights with us. We value your time and would be happy to look into the burner concerns that are occurring with your Electric Range. Please see the following for some troubleshooting tips:
Elements start and stop glowing when turned on because the cooktop elements cycle on and off. This prevents the cooktop from reaching extreme temperatures that may damage the glass surface. In low settings, such as Keep Warm, the elements do not glow but will maintain the right temperature.
This also applies when using the warming element, simmer, or warm zone features. The simmer control knob has two settings: Simmer and Normal. When the control is set to Normal, the element will function as a single, a dual, or a triple element. When the simmer control knob is set on Simmer, the cooking area will not glow red.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 986537.
We’re looking forward to hearing from you.
Marie Q
Elements start and stop glowing when turned on because the cooktop elements cycle on and off. This prevents the cooktop from reaching extreme temperatures that may damage the glass surface. In low settings, such as Keep Warm, the elements do not glow but will maintain the right temperature.
This also applies when using the warming element, simmer, or warm zone features. The simmer control knob has two settings: Simmer and Normal. When the control is set to Normal, the element will function as a single, a dual, or a triple element. When the simmer control knob is set on Simmer, the cooking area will not glow red.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 986537.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com